Siebel Installation Guide for UNIX: Servers, Mobile Web Clients, Tools


What's New in This Release


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Preparing for Installation

About the Deployment Planning Worksheet

About Installing Siebel Releases

About Installing in Upgrade Environments

About Windows and UNIX Platforms

Overview of Installing Siebel Business Applications

General Considerations in Planning Your Siebel Deployment

Planning Topologies

Preparing the Hardware

Planning Siebel Server Load Balancing

Planning Disk Space Requirements

Planning RDBMS Installation and Configuration

Managing Siebel Image Directories and Media Files

Managing Temporary Disk Space Required by Installers

The Language in Which Siebel Installers and Wizards Run

Installing Multiple Instances of Siebel Business Applications

Specifying the Locale for Siebel Applications

Specifying the Locale for Your UNIX Operating System

Setting Permissions and Ownership

Installing from a Remote Server Machine

Siebel Server and Enterprise Server Naming Conventions

File and Directory Naming Conventions

Creating the Siebel File System

Creating the Siebel Service Owner Account


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Configuring the RDBMS

Overview of Database Configuration

Configuring IBM DB2 UDB for Siebel Applications

Guidelines for Configuring IBM DB2 UDB for Siebel Applications

Guidelines for Setting DB2 UDB Database Manager Configuration Parameters

Guidelines for Selecting a Language for DB2 UDB

Guidelines for Creating the DB2 UDB Database

Guidelines for Setting DB2 UDB Configuration Parameters

Guidelines for Setting Up DB2 UDB Bufferpools

Guidelines for Creating DB2 UDB Table Spaces

Guidelines for Overriding DB2 UDB Default Table Spaces for Database Objects

Guidelines for Preventing DB2 UDB from Running Out of ODBC Statement Handles

Guidelines for Increasing the Number of DB2 UDB User Processes Under AIX

Guidelines for Determining DB2 UDB Log Space

Guidelines for Archiving DB2 UDB Log Files

Guidelines for Creating DB2 UDB Database Objects

Guidelines for Managing DB2 UDB Fragmentation

Configuring Oracle for Siebel Applications

Guidelines for Configuring Oracle for Siebel Applications

Guidelines for Selecting a Language for Oracle

Guidelines for Configuring Settings in the init.ora File

Guidelines for Sizing Redo Logs for Oracle

Guidelines for Creating Oracle Table Spaces

Guidelines for Sizing the Oracle Database

Guidelines for Creating Temporary Oracle Table Spaces

Guidelines for Defining Oracle Rollback Segments

Guidelines for Partitioning an Oracle Database

Guidelines for Overriding Oracle Default Table Spaces for Database Objects

Guidelines for Creating Oracle Database Objects

Guidelines for Ongoing Oracle Administration

Guidelines for Using Real Application Clusters for Oracle


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Creating the Siebel Installation Image on the Network

Obtaining Siebel Installation Media Files

Siebel Installation Media Contents

Preparing to Create a Siebel Installation Image

Creating a Siebel Installation Image

Running Siebel Image Creator in GUI Mode

Running Siebel Image Creator in Console Mode

Troubleshooting Siebel Image Creation


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Installing in Unattended and Console Modes

About Installing in Unattended or Console Mode

Installing in Unattended Mode

Editing siebel.ini Files for Unattended Installation

Running the Installation from the Command Line

Editing siebel.ini Files for Unattended Configuration of Individual Servers

Sample Parameter Values for siebel.ini Files for Unattended Configuration

Installing Siebel Reports Server in Unattended Mode

Installing and Configuring in Console Mode

Editing siebel.ini Files for Console Mode Installation

Installing Siebel Applications in Console Mode

Configuring Siebel Applications in Console Mode

Combining Console Mode and Unattended Mode Installation

Additional Flags for Installation Commands


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Installing the Siebel Gateway Name Server

Process of Installing the Siebel Gateway Name Server

Siebel Gateway Name Server Installation Requirements

Installing and Configuring the Siebel Gateway Name Server

Postinstallation Tasks for Siebel Gateway Name Server

Reviewing the Installation for Siebel Gateway Name Server

Verifying the Siebel Gateway Name Server Has Started

Configuring the Siebel Gateway Name Server for Automatic Start

Troubleshooting Siebel Gateway Name Server Installation


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Installing the Siebel Server

Process of Installing the Siebel Server

Siebel Server Installation Requirements

Configuring Database Connectivity

Verifying Network Connectivity for the Siebel Server Machine

Installing and Configuring the Siebel Server

Postinstallation Tasks for Siebel Server

Reviewing the Installation for Siebel Server

Verifying the ODBC Data Source for DB2 UDB

Verifying the ODBC Data Source for Oracle

Establishing Network Connectivity for Mobile Users

Preparing to Run Siebel Server Components After Installing

Disabling Language-Specific Application Object Managers

Managing Load Balancing for Siebel Applications

Generating the Load Balancing Configuration File (lbconfig.txt)

Setting Up Third-Party HTTP Load Balancers

Setting the Load Balancer Connection Time Out

Monitoring Servers with Third-Party HTTP Load Balancers

Installing Additional Siebel Servers for an Existing Siebel Enterprise Server

Configuring the Siebel Server for Automatic Start on AIX

Configuring the Siebel Server for Automatic Start on HP-UX and Solaris

Configuring Siebel Server Autostart When Installed as Root on HP-UX and Solaris

Configuring Siebel Server Autostart When Not Installed as Root on HP-UX and Solaris

Managing Environment Variables

Troubleshooting Siebel Server Installation

Troubleshooting the ODBC Data Source Connection


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Installing the Siebel Database Server and Configuring the Siebel Database

About the Siebel Database and the Siebel Database Server

Process of Installing the Siebel Database Server

Preinstallation Tasks for the Siebel Database Server

Installing the Siebel Database Server on the Siebel Server

Reviewing the Installation for the Siebel Database Server

Setting Up Your Environment to Support Global Time Zone

Creating Table Owner and Administrator Accounts

Installing the Stored Procedures and User-Defined Functions on DB2 UDB

Configuring the Siebel Database on the RDBMS

Installing the Siebel Database Components

Reviewing the Log Files for Siebel Database Installation

Importing the Siebel Repository for the Siebel Database

Reviewing the Log Files for Repository Import for the Siebel Database

Postinstallation Tasks for the Siebel Database Server and Siebel Database

Verifying System Preferences and Other Settings for Database Code Page

Populating the Siebel File System


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Installing the Siebel Web Server Extension

About Siebel Web Server Extension (SWSE)

Process of Installing and Configuring the SWSE

SWSE Installation Requirements

Installing the Web Server

Installing and Configuring the SWSE

Postinstallation Tasks for the SWSE

Configuring the Web Server

Reviewing the Installation for the SWSE

Creating Custom Virtual Directories

Setting SWSE Directory Permissions

Granting User Permissions on the Web Server

Configuring Sun Java System Web Server to Accept the SWSE

Enabling HTTP Compression for Siebel Applications

Editing the SWSE Configuration File (eapps.cfg)

Configuring the Default HTTP and HTTPS Ports for the Web Server

Reviewing the Log Files for the SWSE

Updating Web Server Static Files on the SWSE Using the Web Update Protection Key

Troubleshooting SWSE Installation


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Installing Siebel Mobile Web Clients

About Installing the Siebel Client

About Customizing the Siebel Client Installer

Process of Installing the Siebel Client

Preinstallation Tasks for the Siebel Client

Installing the Siebel Mobile Web Client and Developer Web Client

Installing the Siebel Sample Database

Importing Non-ENU Repository and Seed Data into the Siebel Sample Database

Postinstallation Tasks for the Siebel Client

Configuring the Siebel Client When Siebel VB or Siebel eScript Is Not Licensed

Verifying the Siebel Client Directory Structure

Verifying ODBC Data Sources for the Siebel Mobile Web Client and Developer Web Client

Logging in to Your Siebel Application

Siebel Client Shortcuts and Start-Up Options

Siebel Client Shortcuts

Siebel Client Start-Up Options

Creating Custom Siebel Application Shortcuts

Using Siebel QuickStart with the Siebel Mobile Web Client


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Installing Siebel Tools

Process of Installing Siebel Tools

Siebel Tools Requirements

Installing the Siebel Tools Client

Postinstallation Tasks for Siebel Tools

Verifying Successful Installation of Siebel Tools

Verifying the Siebel Tools Directory Structure

Verify Read/Write Access to Siebel Tools Directories

Verify Siebel Tools ODBC Data Sources


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Installing the Siebel Reports Server

About the Siebel Reports Server

Process of Installing Siebel Reports Server

Preinstallation Tasks for the Siebel Reports Server

Siebel Reports Server Installation

Installing the Siebel Report Design Products

Installing Actuate e.Report Designer Professional

Installing Actuate e.Report Designer

Verifying Actuate iServer Component Installation

Actuate iServer Postinstallation Task

Postinstallation Tasks for the Siebel Reports Server

Setting the JAVA_OPTS Parameter

Defining the External Host and Symbolic URLs

Enabling the Siebel Reports Server with the Siebel Web Client

Enabling the Siebel Reports Server with the Siebel Developer Web Client

Using Load Balancing with the Siebel Reports Server

Testing the Siebel Reports Server from the Siebel Web Clients

Synchronizing Siebel Users to the Reports Server

Synchronizing Locale-Sensitive Parameters

Clustering Siebel Reports Server


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Installing Siebel EAI Connector Software

Process of Installing EAI Connector Software

Preinstallation Considerations for EAI Connectors

Installing the Siebel EAI Connector Support Files


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Installing the ChartWorks Server

Process of Installing the ChartWorks Server

Installing the ChartWorks Server

Configuring the ChartWorks Server

Changing the ChartWorks Server for a Web Client


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Uninstalling Siebel Applications

About Uninstalling Siebel Applications

Uninstalling Earlier Versions of Siebel Applications

Uninstalling Siebel Servers or the Siebel Enterprise

Uninstalling Siebel Servers or the Siebel Enterprise, Using srvredit

Uninstalling Non-Enterprise Servers or the SWSE

Uninstalling Siebel Reports Server

Uninstalling Siebel Clients

Uninstalling Siebel Tools

Uninstalling Resonate Central Dispatch

Troubleshooting Uninstallation


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Verifying Your Server Environment

About the Environment Verification Tool (EVT)

About the EVT Configuration File

Launching the EVT Utility

Running EVT in Query Mode

Optional EVT Command Line Flags

Available EVT Output Formats


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Deployment Planning Worksheet

Team Lead Summary Data

Enterprise Server Names and Installation Directories Data

Siebel Accounts, Host Names, and Static IPs Data

Cluster Deployment Data

Ports and RDBMS Details Data

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Siebel Installation Guide for UNIX: Servers, Mobile Web Clients, Tools