Siebel Installation Guide for UNIX: Servers, Mobile Web Clients, Tools > Installing the Siebel Server >

Establishing Network Connectivity for Mobile Users

Siebel Mobile Web Client users must be able to connect to the Siebel Remote Server, using TCP/IP to synchronize with the master database. Make sure that you have the correct network software and hardware installed to support this connectivity and that your remote users are able to establish a TCP/IP connection to the server, using the ping utility.

See also the Siebel Remote and Replication Manager Administration Guide.