Siebel Installation Guide for UNIX: Servers, Mobile Web Clients, Tools > Uninstalling Siebel Applications >

Uninstalling Siebel Servers or the Siebel Enterprise

To uninstall version 7.8, you must either be the same user or in the same group as the user who performed the installation.

CAUTION:  When uninstalling servers, always uninstall the Siebel Gateway Name Server last, after all Siebel Servers in the Siebel Enterprise have been removed, and only stop the Siebel Server; the Uninstallation Wizard automatically stops the Siebel Gateway Name Server. If you do stop the Siebel Gateway Name Server prior to uninstall, you will receive the following error message: Errors were encountered while changing the configuration in the following steps: RmNSDef, RmNSEntDef.

NOTE:  You cannot uninstall Language Packs selectively from your servers. If you must uninstall a particular Language Pack, you must uninstall the Siebel Server on which it is installed and reinstall it with the correct Language Pack or Packs.

To uninstall a Siebel Server

1. Stop the Siebel Server process.
2. Open a new shell.
3. Navigate to $SIEBEL_ROOT/_uninst and enter the following command:

   uninstall.ksh ses optional_arguments

   where:

   • optional_arguments = Any valid arguments that can be passed to the uninstaller, such as
     -is:javaconsole -console to run in console mode.

     NOTE:  If you want to uninstall an incomplete or unsuccessful installation and you do not see the _uninst file in the $SIEBEL_ROOT directory, contact Technical Support for assistance.

     The Uninstaller screen appears, listing the products installed in this directory.

4. From the Uninstaller screen, choose the products to uninstall and click Next.

   NOTE:  If you have Siebel Gateway Name Server, Siebel Server, and Siebel Database Server all installed into $SIEBEL_ROOT and want to uninstall all of them, you can select all of them on this screen.

   The Uninstaller Verification screen appears.

5. Verify the products to be uninstalled and click Next.

   The Uninstaller Progress screen appears, showing the progress of file removal.

6. When the Uninstaller displays the Uninstaller Success screen, click Finish.

To uninstall a Siebel Gateway Name Server

1. Stop the Siebel Gateway Name Server process.
2. Open a new shell.
3. Navigate to $SIEBEL_ROOT/_uninst and enter the following command:

   uninstall.ksh ses optional_arguments

   where:

   • optional_arguments = Any valid arguments that can be passed to the uninstaller, such as
     -is:javaconsole -console to run in console mode.

     NOTE:  If you want to uninstall an incomplete or unsuccessful installation and you do not see the _uninst file in the $SIEBEL_ROOT directory, contact Technical Support for assistance.

     The Uninstaller screen appears, listing the products installed in this directory.

4. From the Uninstaller screen, choose Siebel Gateway Name Server and click Next.

   NOTE:  Make sure you have uninstalled all the Siebel Servers served by this Siebel Gateway Name Server before continuing.

   The Uninstaller Verification screen appears.

5. Verify the products to be uninstalled and click Next.

   The Uninstaller Progress screen appears, showing the progress of file removal.

6. When the Uninstaller displays the Uninstaller Success screen, click Finish.