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Preinstallation Tasks for the Siebel Client


Review the issues and tasks in this section before running the Siebel client installer.

Administrative Rights for Installation

Administrative rights are required for installation or uninstallation of the Siebel Mobile Web Client or Developer Web Client.

For information on setting administration rights, consult the operating system manuals for the version of Microsoft Windows on which you are installing the Siebel client software.

For information about uninstalling Siebel client software, see Uninstalling Siebel Clients.

Directory Naming Conventions

By default, the Siebel client installer assumes an installation directory of C:\Program Files\Siebel\7.8\Web Client. You can specify to install in a different location, but the default location is generally recommended.

Use installation directory names that describe both the version number and the component being installed. The directory name can use any characters appropriate for Windows-compatible long filenames.

In this book, the directory into which you install the Siebel client is often referred to as SIEBEL_CLIENT_ROOT. If you install into a directory other than the default, make appropriate substitutions through the remainder of this chapter.

Installation paths are in some cases represented in application configuration files or application shortcuts using the MS-DOS "8.3" file-naming convention. For more information, see Siebel Client Start-Up Options.

CAUTION:  Do not install other Siebel components, such as Siebel Tools, into the same directory where you have installed the Siebel client, such as C:\Program Files\Siebel\7.8\Web Client. Install each component into a separate directory, or into a subdirectory of the top-level directory, such as a subdirectory of C:\Program Files\Siebel\7.8. However, if you install the Sample Database, you must do so in the same directory as the Siebel client. If you install multiple Siebel components on the same machine (that will access different data sources), determine your directory-naming convention before you begin installing.

For Siebel Tools installation, see Installing Siebel Tools.

For Siebel Sample Database installation, see Installing the Siebel Sample Database.

Requirements and Recommendations for the Siebel Client

Before beginning Siebel client installation, review the requirements and recommendations for hardware, system software, and third-party software described in System Requirements and Supported Platforms on Siebel SupportWeb.

Restricted Support for Siebel Developer Web Client

The Siebel Developer Web Client is not supported for end-user deployment. This client type is supported only for development, troubleshooting, and limited administration usage scenarios.

NOTE:  In previous 7.x versions, the Developer Web Client was known as the Dedicated Web Client.

Database Connectivity Software for the Developer Web Client

Siebel Developer Web Client computers connecting directly to the Siebel Database must have the correct vendor-specific database connectivity software installed. See System Requirements and Supported Platforms on Siebel SupportWeb.

NOTE:  The correct version of database connectivity software must be installed before installing the Siebel client (assuming that the relevant siebel.ini file settings have not been modified).

For additional information, see Postinstallation Tasks for the Siebel Client.

When you have installed your database connectivity software, configure it as follows:

  • For IBM DB2 UDB for UNIX and Windows, you install and configure the DB2 client software to connect to the Siebel Database. The connect string and table owner information should be recorded on the worksheet in Deployment Planning Worksheet. Use the ODBC driver version specified in System Requirements and Supported Platforms on Siebel SupportWeb.
  • For Oracle Database, you install and configure the Oracle client software to connect to the Siebel Database. The connect string and table owner information should be recorded on the worksheet in Deployment Planning Worksheet. Use the driver version specified in System Requirements and Supported Platforms on Siebel SupportWeb.

    For an Oracle client, you should use a binary sort order for development environment databases. This setting is required for adequate performance from the Developer Web Client.

    For more information, see Specifying the Locale for Siebel Applications. See also Guidelines for Configuring Oracle for Siebel Applications and the Upgrade Guide.

  • For IBM DB2 UDB for z/OS, you use DB2 Connect to connect from the Developer Web Client to the Siebel Database. For details, see Implementing Siebel Business Applications on DB2 UDB for z/OS.

Other Third-Party Software

Your Siebel application may require some third-party software products to be installed on the local client, for full functionality. For more information about third-party software, see System Requirements and Supported Platforms on Siebel SupportWeb.

For information about requirements for the Web browser environment for running Siebel Web Clients, see also the Siebel System Administration Guide.

Install the following third-party software for full Siebel client functionality:

NOTE:  Remember to install on the client machines all software required to view any standard attachment types your deployment may use within the Siebel implementation.

Closing Browser Sessions

Before you install the Siebel client software, it is recommended that you close any browser sessions on the client machine.

For information about requirements for the Web browser environment for running Siebel Web Clients, see also the Siebel System Administration Guide.

Siebel Installation Guide for UNIX: Servers, Mobile Web Clients, Tools