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Siebel Client Start-Up Options

The application shortcuts described in Siebel Client Shortcuts run an executable program called siebel.exe, followed by various start-up options. For example, the shortcut for Siebel Call Center - ENU may be defined as shown in the following example (depending on your installation location). For this example, the only option used is /c, to specify the configuration file.

"C:\Program Files\Siebel\7.8\web client\BIN\siebel.exe" /c CFG_FILE_PATH\uagent.cfg

The Demo application shortcuts also specify the Sample Database, user and password information, and CTI simulation. For example, the shortcut for Siebel Call Center Demo - ENU may be defined as shown in the following:

"C:\Program Files\Siebel\7.8\web client\BIN\siebel.exe" /c CFG_FILE_PATH\uagent.cfg /d sample /u CCHENG /p CCHENG /ctsim

In the preceding examples, CFG_FILE_PATH represents the full path to the configuration file, using the MS-DOS "8.3" file-naming convention. This file is located in BIN\LANGUAGE in the SIEBEL_CLIENT_ROOT directory, such as BIN\ENU for U.S. English.

For example, the actual target definition for the Siebel Call Center - ENU shortcut may resemble the following example:

"C:\Program Files\Siebel\7.8\web client\BIN\siebel.exe" /c "C:\PROGRA~1\SIEBEL~1\7.8\WEBCLI~1\bin\ENU\uagent.cfg"

The siebel.exe program may also be run from an MS-DOS window. In this case, the start-up options may be entered directly on the command line. For information about creating custom shortcuts, see Creating Custom Siebel Application Shortcuts.

The available start-up options are described in Table 22.

Table 22. Siebel Client Start-Up Options
Start-Up Option

/c config_file

Required. Specifies the path and filename for the configuration file to use, such as siebel.cfg for Siebel Sales or uagent.cfg for Siebel Call Center.

/d data_source

Specifies the data source to connect to, as defined in the configuration file. The Demo shortcuts specify "/d sample" to access the Sample Database.

  • If you do not use /u and /p to specify a valid Siebel user, and do not use /d to specify a valid data source, then you can specify the data source from the login screen.
  • If you use /u and /p but do not use /d, then the local database is assumed.

/l language

Specifies the three-letter code for the language to use for this client session, such as ENU for U.S. English. The applicable Language Pack must have been installed for the client.

If you do not use /l to specify a valid language, the language is obtained from the configuration file.

/u username

Specifies the user name. The Demo shortcuts specify predefined demo users using /u and /p options.

If you do not use /u and /p to specify a valid Siebel user, you must log in from a login screen.

For lists of demo users provided with the Siebel Sample Database, by Siebel application, see the Demo Users Reference.

CAUTION:  Security issues must be considered in using /u and /p options (in particular /p) to access a live production system. These values are not encrypted.

/p password

Specifies the password for the user specified using /u.


Runs the Communications Simulator. This option should generally be used only with predefined Demo shortcuts that specify it, such as Siebel Call Center Demo. For more information, see the Siebel Communications Server Administration Guide.

/b browser_exe

Specifies the path and filename for the browser executable program to use for the Siebel client session.

The /b option is needed only if a browser that is not supported for the Siebel application is currently the default browser. For example, if you are running a high-interactivity application, such as Siebel Call Center, you must use a supported version of Microsoft Internet Explorer. If this browser is not the default browser, use /b to specify the browser explicitly.

For more information about supported browsers for Siebel Business Applications, see System Requirements and Supported Platforms on Siebel SupportWeb.

/s spool_file

Specifies spooling SQL to a specified output file. This option may be useful for troubleshooting purposes. For more information, see the Performance Tuning Guide.

Siebel Installation Guide for UNIX: Servers, Mobile Web Clients, Tools