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Briefings Configuration Scenarios

There are three scenarios that characterize how you might integrate external content into your Siebel Briefings application. Each scenario describes the type of request that Content Broker places when retrieving data from an external source. The scenarios are listed here in order of complexity. Static is the least complex, and vocabulary is the most complex.

• Static. In this scenario, Content Broker places a static request to an external content host and displays the results in a section of a Briefing document. The elements of the request do not change, and no data from the Siebel database is required.

  For example, suppose your organization wants to display current headlines about the high-tech industry on users' My Briefing pages. You could configure Siebel Briefings to search an external data host, for example, TopNews.com, for articles using the search term high-tech and limit the search to articles published in the last five days. The results could be displayed in a new section called High Tech News.

• Parameters. In this scenario, when Content Broker places a request to an external data host, it passes data from your Siebel database as a parameter. Siebel data might include the company name, SIC code, or company's address.

  For example, suppose your organization purchases news from an external content host that uses the SIC code as an index. You want to display account news from this source on Account Briefings. You could configure Siebel Briefings so that the SIC code for the current account is extracted from the Siebel database and is passed to the content source when the request is made.

• Vocabulary. In this scenario, search terms from the Siebel Company Vocabulary database are retrieved and then passed to the external content host when the request is made.

  For example, suppose your organization already subscribes to a news wire called Headline News, and wants to integrate Headline News into the Account Briefing. Headline News indexes company information by stock ticker symbol. Your organization could configure Siebel Briefings to extract the stock ticker symbol for the current account from the Siebel Company Vocabulary database and pass it to the content host when the request is made.