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Uninstalling Siebel Collaboration Service


This topic describes uninstalling Siebel Collaboration Service.

To uninstall Siebel Collaboration Service

  1. Open the uninstaller.exe from the ...Installer\_uninst\collaboration folder on the local machine. Click Next.
  2. Select Siebel SharePoint from the list.

    Click Next and Finish.

  3. Open Internet Information Services.
  4. Open the Application Pools directory and verify that the SiebelSharePointIntegration application pool exists.
  5. Open the Web Sites directory and verify that the Integration Web Services site exists.
  6. Verify that a log file is created in the Installer\log folder.

TIP:   Navigate to the following locations and verify that the related files have been updated or removed after the uninstallation.

Field
Verification

C:\Inetpub\wwwroo\

The BIN folder does not exist.

C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\60\Config\wss_minimaltrust.config

The Code group does not exist.

C:\Program Files\Common Files\Microsoft Shared\web server extensions\60\TEMPLATE\1033

The Siebel Site template folder does not exist.

C:\Program Files\Common Files\Microsoft Shared\web server extensions\60\TEMPLATE\1033\XML

The WEBTEMPSIEBEL.XML file does not exist.

C:\Program Files\Common Files\Microsoft Shared\web server extensions\60\TEMPLATE\THEMES

The uninstaller removes this folder.

C:\Program Files\Common Files\Microsoft Shared\web server extensions\60\TEMPLATE\LAYOUTS\1033\SPTHEMES.xml.

The Siebel entry is not available in the SPTHEMES.xml file.

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