Siebel Communications Server Administration Guide > Configuring User Interface Elements > Configuring Recipient Groups for Requests and Advanced Templates >
Predefined Recipient Groups
Several predefined recipient groups, and their underlying business objects and business components, are provided by Oracle. If the predefined recipient groups do not serve all your business needs, you must configure the Siebel application to extend or modify the available recipient groups. For more information, see Configuring Additional Recipient Groups and Recipient Sources Applets. Table 29 lists predefined recipient groups that users or administrators can choose in the Recipient Group drop-down list in the end-user and administrator views for working with outbound communication requests, or in the end-user and administrator views for working with communications templates (Advanced tab). These recipient groups can also be specified in workflow processes created using Siebel Workflow. (In the Simple tab of the templates views, the Object drop-down list displays business objects for which a primary business component is defined. These entries are not the same as the recipient groups discussed in this section.) NOTE: The Recipient Group drop-down list itself (for requests or for advanced templates) contains the most up-to-date list of recipient groups for the standard Siebel applications. The list of recipient groups in Table 29 may not be comprehensive for your Siebel products.
Most of the recipient groups in the Recipient Group drop-down list apply to both requests and advanced templates, but some recipient groups apply only to templates. Recipient groups not applicable to requests display an asterisk (*). Each recipient group is shown in Table 29, along with the name of the recipient source business object and recipient group business component. In the Administration - Data screen, List of Values view, for type COMM_RECIP_SRC, the Parent LIC column corresponds to the recipient source business object, and the Language-Independent Code column corresponds to the recipient group business component. These elements are described in About Recipient Groups.
Table 29. Predefined Recipient Groups
Recipient Group (Display Value) |
Source Business Object (Parent LIC) |
Recipient Business Component (Language-Independent Code) |
Account Contacts |
Account |
Contact |
Account Team Members |
Account |
Position |
Activity Contact |
Action |
Comm Contact |
Activity Contacts |
Action |
Contact(All) |
Activity Owner |
Action |
Employee (MM) |
Campaign Contacts/Prospects |
Campaign |
Campaign Recipient |
Campaign Team Members |
Campaign |
Campaign Position |
Contacts |
Contact |
Contact |
Division Positions |
Internal Division |
Position |
Email Activity Receiver* |
Comm Outbound Email |
Comm Outbound Email |
Email Activity Sender |
Action |
Action |
Employees |
Employee |
Employee |
Expense Approver |
Expense |
Expense Report Approver |
Expense Owner |
Expense |
Expense Report Owner |
List Contacts/Prospects |
List Mgmt |
List Mgmt List Member |
Messaging Activity* |
Messaging |
Messaging Activity |
Messaging Activity Assignee |
Action |
Messaging Activity Assignee |
Messaging Assignee* |
Messaging |
Messaging Assignee |
Messaging Contacts* |
Messaging |
Messaging |
Opportunity Contacts |
Opportunity |
Contact |
Opportunity Key Contact |
Opportunity |
Opportunity Key Contact |
Opportunity Sales Team Members |
Opportunity |
Position |
Order Contact |
Order Entry |
Comm Contact |
Order Contact (Purchasing Mgr) |
Order Entry |
Contact(Purchasing Manager) |
Order Sales Team Members |
Order Entry |
Position |
Project Team Members |
Project |
PS Project Team |
Prospect Partner |
Channel Partner |
Prospect Partner |
Quote Contact |
Quote |
Comm Contact |
Quote Sales Rep |
Quote |
Position |
Service Request Contact |
Service Request |
Comm Contact |
Service Request Owner |
Service Request |
Comm Employee |
Time Sheet Approver |
Time Sheet |
TS Approver |
Time Sheet Owner |
Time Sheet |
TS Owner |
Third Party Registration* |
Third Party Registration |
Training Third Party Registration |
Training Class Registrants |
Training Class |
Training Class Registration |
eEvent Attendee |
eEvents Event Attendee |
eEvents Event Attendee |
eTraining Attendee |
Training Class Registration |
Training Class Registration |
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