Bookshelf v8.0: Communications Toolbar Commands and Bitmaps

Table 28 displays the names of the bitmap object definitions that are associated with the Siebel Tools commands for the communications toolbar items.

From left to right, the table displays the same Siebel Tools command names shown in Table 27, the name of the bitmap object definition specified as the HTML Bitmap, and the name of the bitmap object specified as the HTML Disabled Bitmap.

HTML Bitmap is for controls in an enabled state, while HTML Disabled Bitmap is for controls in a disabled state.

The applicable image file names can be found in Siebel Tools, by viewing the bitmap object definitions for the bitmap category HTML Command Icons.

where language_code represents the language code for the installed software, such as ENU for U.S. English.

NOTE: New or updated files on the Siebel Server are automatically populated to the Web server whenever the Web server (where the Siebel Web Server Extension is installed) is restarted. Files can also be manually updated from the Siebel Server without restarting the Web server. For more information, see Siebel Security Guide.

Table 28. Communications Toolbar Commands and Bitmaps
Tools Command (Display Name)	HTML Bitmap	HTML Disabled Bitmap
Accept Incoming Email	Comm Email	Comm Email Disabled
Accept Miscellaneous Work Item	Comm Misc Work	Comm Misc Work Disabled
Accept Work Item	Comm Accept Work	Comm Accept Work Disabled
Answer Phone Call	Comm Phone	Comm Phone Disabled
Blind Transfer Work Item	Comm Blind Transfer	Comm Blind Transfer Disabled
Communication Sign On	Comm SignOn	Comm SignOn Disabled
Communication Sign Off	Comm SignOff	Comm SignOff Disabled
Consultative Conference Work Item	Comm Consultive Conference	Comm Consultive Conference Dis
Consultative Transfer Work Item	Comm Consultive Transfer	Comm Consultive Transfer Disab
Forward Work Item	Comm Forward Work	Comm Forward Work Disabled
Hold Work Item	Comm Hold Work	Comm Hold Work Disabled
Initiate Email	Comm Email	Comm Email Disabled
Initiate Fax	Comm Fax	Comm Fax Disabled
Initiate Phone Call	Comm Phone	Comm Phone Disabled
Initiate SMS	Comm SMS	Comm SMS Disabled
Initiate Work Item	Comm Initiate Work	Comm Initiate Work Disabled
InQueue Time	Comm InQueue Time	Comm InQueue Time
Media Indicator	Comm Phone	Comm Phone
Not Ready for Email	Comm Email	Comm Email Disabled
Not Ready for Phone	Comm Phone	Comm Phone Disabled
Not Ready State	Comm Not Ready	Comm Not Ready Disabled
Release Work Item	Comm Release Work	Comm Release Work Disabled
Resume Work Item	Comm Resume Work	Comm Resume Work Disabled
Retrieve Work Item	Comm Retrieve Work	Comm Retrieve Work Disabled
Work Item List	N/A	N/A