Configuring Siebel Business Applications > Configuring Help > Configuring Help >

Changing the Start Page for Help


This topic describes how to do the following:

  • Use a different start page for help.
  • Add a new link that references the start page.

To change the start page for help

  1. In Siebel Tools, display the web page item parameter object type, which is a child of the web page object type.

    For more information, see Displaying Object Types You Use to Configure Siebel CRM.

  2. In the Object Explorer, click Application.
  3. In the Applications list, locate the Siebel application you must modify.
  4. Note the value in the Container Web Page property.

    For example, the Container Web Page property of the Siebel eSales Application object is CC Container Page (eSales). It references the web page. For more information, see About the Container Page.

  5. In the Object Explorer, click Web Page.
  6. In the Web Pages list, query the Name property for the value you noted in Step 4.
  7. In the Object Explorer, expand the Web Page tree, and then click Web Page Item.
  8. In the Web Page Items list, query the Name property for HelpButton.
  9. If the query returns no results, then you can add a new link that references the start page. In the Web Page Items list, create a new record using values from the following table.
    Property
    Value

    Name

    HelpButton

    Type

    Link

    Caption

    Help

    Method Invoked

    GotoURL

    Item Identifier

    Enter a number between 11 and 19 that another web page item in the Web Page Items list does not already use.

    HTML Attributes

    target="_blank"

  10. In the Object Explorer, expand the Web Page Item tree, and then click Web Page Item Parameter.
  11. In the Web Page Item Parameters list, locate the Url web page item parameter.
  12. If the Url web page item parameter does not exist, then create a new record.
  13. Set the properties of the Url web page item parameter. Use values from the following table.
    Property
    Value

    Name

    Url

    Value

    help/siebcomgeneric.htm

    siebcomgeneric.htm is the default start page for the help. You can change this parameter to reference a different file. For example, index.htm.

  14. Compile and test your changes.
  15. (Optional) In the HTML file you must use as a start page, add a reference to the siebhelp.css Siebel help cascading style sheet and add the necessary code to define the navigation buttons.

    You can use the siebcomgeneric.htm file as an example.

  16. Distribute the Siebel repository file and the new HTML file to the appropriate Siebel Server.
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