Siebel Field Service Guide > Business Service Methods Reference for Field Service > Charges >
CreateExpenseEntitlementCharge is used to create the entitlement adjustment charge for an activity expense.
This method is called directly from the FS Charge List Applet - Auto Charge (used in the Activities screen > Activity List > Charges view). This view is used to create charges for an activity. The business service is called directly from the applet class.
This method is not used as part of any workflow process.
If you do not wish to have expense adjustment charged, remove the user property ChargeBusinessServiceMethod2 from the FS Expense Item business component. See Table 147 for more information.
TIP: Charges can still be created even when there is a zero amount adjustment charge ($0). To remove such adjustment charges from the final invoice, you can modify the charge consolidation plan. Add a consolidation rule with Name = Search Spec and Value = [FS Charge. Amount = 0] AND [FS Charge.Entitlement Id <> NULL]. See Consolidation Rule Subview for more information.