Siebel Field Service Guide > Setting Up and Using Scheduling > Reloading the ABS and Optimizer Caches >
Reloading Service Regions to the Appointment Booking System Cache Manually
This task is a step in Process of Setting Up Scheduling.
Perform the following procedure to reload information to the ABS cache.
To reload all data to the ABS for a service region
- Navigate to the Administration - Scheduling screen > Service Region List view.
- In the Service Regions list, select a service region.
- Click Load ABS.
Clicking this button erases all data for a service region in the ABS cache and reloads this data from the database. For each service region, this is an asynchronous request to the Siebel server.
NOTE: If a row limit has been imposed, all the data may not be loaded into the ABS cache. See Overriding a Row Limit for more information.