Siebel Field Service Guide > Setting Up and Using Scheduling > Reloading the ABS and Optimizer Caches >

Overriding a Row Limit

This task is a step in Process of Setting Up Scheduling.

When you restart the ApptBook component or click the Load ABS button, all the data in the service region must be loaded into the ABS cache. If a limit of 10,000 rows has been imposed and there are more than 10,000 activity records in the service region, then all the required activity data will not be loaded. To resolve this, perform the following procedure.

To override a data row limit

1. Create a new Named Subsystem for the ABS.
2. Set the parameter DSMaxFetchArraySize to -1.

   Setting the parameter to this value does not impose any limits on the number of records allowed.