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Warranties View


The Warranties view lists warranties and their terms for all products and service providers. Table 127 describes the check boxes in the Warranties view.

Table 127. Selected Items on the Warranties View
Item
Description

Expenses

Indicates that this warranty covers the cost of expenses incurred by field service agents.

Labor

Indicates that this warranty covers the cost of labor.

Parts

Indicates that this warranty covers the cost of replacement parts.

Start Date Type

Specifies which field value in an associated asset record to use as the start date of the warranty's coverage of that asset. For example, if the Start Date Type of the warranty is Installed Date, then the Installed Date of the asset is used as the start date of the warranty associated with that asset.

Duration (Days)

Specifies the length of the covered period under the warranty.

Measurement Type

Specifies the type of measurement used to determine if the usage limitation of a concurrent warranty is exceeded or not.

Unit of Measure

Specifies the unit of measure for measuring usage of the asset under warranty.

Usage Amount

The limitation on usage of the asset under warranty, above which the warranty is no longer valid.

Transferable

When checked, the warranty is transferred from an uninstalled asset to an installed asset upon recording an asset swap. For more information, see Asset Swaps.

Transportation

Indicates that this warranty covers the cost of transportation.

Products Subview

The Products subview specifies the products covered by a warranty. The products are selected from a dialog box. Products are configured on the Product Administration screen. For more information, see Siebel Product Administration Guide.

Service Providers Subview

The Service Providers subview records the accounts that supply services for a warranty. The service providers are selected from a dialog box.

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