Siebel Service Handheld Guide > Deploying Siebel Handheld Applications > Process of Installing the Siebel Handheld Application >
Enabling Back Up of Siebel Handheld Application Database
This task is a step in Process of Installing the Siebel Handheld Application.
The Siebel Handheld application framework provides a way to automatically back up a snapshot of a user's Siebel Handheld application database and current settings, and to restore those settings if the handheld device fails. The backup functionality automatically copies all the necessary files to a single compressed file. Each time a user backs up, the backup process creates a new copy of the file and deletes older backup files. The backup process must close the Handheld application in order to copy the RDBMS and handheld configuration files. After the files are copied, it automatically restarts the Handheld application.
The backup feature must be enabled in the Handheld application. If the backup feature is enabled, a backup is created during every synchronization. This way, the user retains an up-to-date snapshot of the Siebel Handheld application database, and older backup versions are removed.
When the database backup feature is enabled, a Siebel Handheld application database backup occurs automatically at the end of each synchronization. This makes the overall time to synchronize somewhat longer. The size of the Siebel Handheld application database and the speed of the CompactFlash card also affect the time it takes to complete synchronization.
NOTE: Backup files must not be used as a replacement for synchronization.
Setting Up Siebel Handheld Application Database Backups
In order to back up the Siebel Handheld application database, you must do the following:
- Provide users with an external memory card.
- Install the Siebel Handheld application with the backup functionality enabled. See, Enabling Siebel Handheld Application Database Backup.
- Instruct users to back up their Siebel Handheld application databases on a regular basis.
Backing Up to External Media
It is recommended that you back up to external media—for example, a CompactFlash card or the embedded backup storage that is included in many devices.
Enabling Siebel Handheld Application Database Backup
Before users can back up their Siebel Handheld application databases, you must first enable the Backup menu item on the Siebel Handheld application. This requires editing the setup.ini file to enable backup.
NOTE: Backup files must be kept on external media or built-in storage. Trying to set the location to the main memory, such as \My Documents, will not work.
The following is an example of the default settings for the backup parameters:
BackupLocation = \Storage Card\Siebel Backup
BackupEnabled = N
For more information about the setup.ini file, see Installing the Siebel Handheld Application.
Restoring from a Backup
For information about restoring a Siebel Handheld application database from a backup, see Backing Up and Restoring Data with the Siebel Handheld Client.