Siebel HelpDesk Guide > Setting Up HelpDesk >
Process of Setting Up Siebel HelpDesk
This section describes procedures typically performed by administrators when setting up Siebel HelpDesk. Your company may follow a different process according to its business requirements.
To set up Siebel HelpDesk, perform the following tasks:
- Setting Up Siebel HelpDesk Responsibilities
- Setting Up Siebel Knowledge Base for HelpDesk
- Working with the HelpDesk Solutions Database
- Enabling Service Level Management