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About Menus and Packages Administration

You can set up simple and complex products that are available throughout the system. Setting Up Products and Assets describes this process. However, in Siebel Hospitality, you can also set up products that are specific to selected properties. This chapter describes how to set up menus and packages as property-specific products. By default, a menu or package created in this way is associated with one specific property.

In addition to creating menus and packages that are automatically associated with the property of your choice, the functionality described in this chapter is a simplified way of creating menus and packages as complex products. To create a menu or package with the functionality described in this chapter, you first create the component simple product items. Then you create a menu or package record and assign items to it. Then you assign prices to the menu or package.

Menus and Packages Defined

A menu is a grouping of Food and Beverage (F&B) items that may be sold together but will have an individual price attached to each item. A menu can include only F&B items. A menu can be a fixed-price menu that costs the same regardless of items selected, or a variable-price menu that depends on the items selected. A variable-price menu can include alternate choices with different prices; for example, a salmon entree for U.S. $24.95 or a prime rib entree for U.S. $29.95. In this case, the price for each person will vary depending on the individual selections.

A package is a grouping of items that may include menus, individual F&B items, individual non-F&B items, BEO (Banquet Event Order) items, and other packages. A package can have one overall price or a separate price for each person.

Both menus and packages are complex products. A menu is composed of multiple simple products, while a package is composed of multiple simple products and, possibly, other complex products as well. For more information about simple products and complex products, see Simple and Complex Products in Hospitality.

Menus and Packages Revenue Breakouts

Siebel Hospitality has views that break down revenue information in detail for accounting purposes and other views that sum up revenue information for presentation to your customers. Siebel Hospitality performs financial breakout calculations (including revenues, taxes, service charges, AV rentals, sleeping room rentals, banquet room rentals, and so on) in the background, and transmits these calculations to the various revenue buckets and tracking categories.

Guests do not see accounting line items details on their bills. However, if needed, you can supply guests with this information. You can also track items into revenue categories and sub-categories. For example, Liquor, Beer, and Wine sub-categories are tracked to the Beverage category.

For more information about, and examples of, revenue breakouts for menus and packages, see Revenue Allocations for Menus and Packages.

Types of Menus and Packages

Several types of menus and packages define how they are priced.

• Menu Per Person. This menu type provides for one menu for each person. This type can be a set menu, which is a menu with a fixed price for each person, or a split menu, which is a menu with a variable price for each person depending on the items selected.
• Package Per Person. This package type provides a fixed price for each person where individual item prices are not broken out.
• Package Each. This package type provides a fixed price for a quantity of 1 of the package, regardless of the number of people.
• Package Item Price. This package type provides a variable price for each person where individual item prices are broken out.

Each menu and package type has its own pricing rules. In the case of a Package Per Person, Package Each, and Menu Per Person that is a set menu, there is a set price for the parent product. That price is what a customer pays regardless of the child products.

In the case of Package Item Price, however, the parent package does not have a set price. Pricing is based on the items in the package and how many of the items the customer orders. For example, consider a cash bar, which may include various beverages. The cash bar's price is based on how many of each of the child products is ordered. Likewise, for a Menu Per Person that is a split menu, the parent menu's price varies by the items ordered. For example, a split menu may offer a choice of steak or chicken. Depending on choice, this menu will have two different prices.

Examples of Menu Types

This topic shows examples of different types of menus.

• Menu per person, simple set menu. A simple dinner menu might include the items listed in Table 6. This menu has a per-person price of U.S. $21.95.

  Table 6. Dinner Menu Example

  Quantity	Item
  1	Salad
  1	Dinner entree
  1	Vegetable
  1	Dessert

• Menu per person, complex set menu. A complex dinner buffet menu might include the items listed in Table 7. This menu has a per person price of U.S. $18.95.

  Table 7. Dinner Buffet Menu Example

  Quantity	Item
  Choice of 3	Salads
  Choice of 2	Chicken entrees
  Choice of 2	Beef entrees
  Choice of 2	Soups
  Choice of 3	Desserts

• Menu per person, split menu. A sit-down dinner menu might include the choices of items listed in Table 8. This menu's per person price will vary according to the items each diner selects from each category.

  Table 8. Split Dinner Menu Example

  Quantity	Item Category	Items
  Choice of 1	Salad	Cobb Salad
  		Caesar Salad
  		Green Salad
  Choice of 1	Dinner entree	Roast Chicken
  		Prime Rib
  		Lamb Medallions
  Choice of 1	Vegetable	Steamed Broccoli
  		Sauteed Mushrooms and Onions
  		Creamed Spinach
  Choice of 1	Dessert	Chocolate Cake
  		Ice Cream Sundae
  		Blackberry Sorbet

Examples of Package Types

This topic shows examples of different types of packages.

• Package each. A simple reception desk package might include the items listed in Table 9. This package has a package price of U.S. $50.00.

  Table 9. Reception Desk Package Example

  Quantity	Item
  1	8-foot table with skirting
  3	Chairs
  1	Waste basket
  50	Name tags
  3	Marker pens

• Package per person. A complex wedding reception package might include the items listed in Table 10. This package has a per person package price of U.S. $45.00.

  Table 10. Wedding Reception Package Example

  Quantity	Item	Comments
  1	Top Shelf Host Bar	Includes bartender.
  300	Drinks	N/A
  150	Surf-and-Turf dinner menus	N/A
  1	12' x 12' dance floor	N/A
  1	DJ	N/A
  6	Hours of music	N/A
  2	Microphones	N/A
  1	Laptop computer	For displaying photos or slides.
  1	Projector
  1	Screen

• Package item price. A cash bar package might include the items listed in Table 11. This package's per person price will vary according to the numbers and types of items each person orders from each category.

  Table 11. Cash Bar Example

  Quantity	Item Category	Items
  Any	Soft drinks	Cola
  		Orange soda
  		Root beer
  Any	Alcohol beverages	Beer
  		Wine
  		Cordials
  Any	Caffeine beverages	Coffee
  		Tea