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You can set up simple and complex products that are available throughout the system. Setting Up Products and Assets describes this process. However, in Siebel Hospitality, you can also set up products that are specific to selected properties. This chapter describes how to set up menus and packages as property-specific products. By default, a menu or package created in this way is associated with one specific property.
In addition to creating menus and packages that are automatically associated with the property of your choice, the functionality described in this chapter is a simplified way of creating menus and packages as complex products. To create a menu or package with the functionality described in this chapter, you first create the component simple product items. Then you create a menu or package record and assign items to it. Then you assign prices to the menu or package.
A menu is a grouping of Food and Beverage (F&B) items that may be sold together but will have an individual price attached to each item. A menu can include only F&B items. A menu can be a fixed-price menu that costs the same regardless of items selected, or a variable-price menu that depends on the items selected. A variable-price menu can include alternate choices with different prices; for example, a salmon entree for U.S. $24.95 or a prime rib entree for U.S. $29.95. In this case, the price for each person will vary depending on the individual selections.
A package is a grouping of items that may include menus, individual F&B items, individual non-F&B items, BEO (Banquet Event Order) items, and other packages. A package can have one overall price or a separate price for each person.
Both menus and packages are complex products. A menu is composed of multiple simple products, while a package is composed of multiple simple products and, possibly, other complex products as well. For more information about simple products and complex products, see Simple and Complex Products in Hospitality.
Siebel Hospitality has views that break down revenue information in detail for accounting purposes and other views that sum up revenue information for presentation to your customers. Siebel Hospitality performs financial breakout calculations (including revenues, taxes, service charges, AV rentals, sleeping room rentals, banquet room rentals, and so on) in the background, and transmits these calculations to the various revenue buckets and tracking categories.
Guests do not see accounting line items details on their bills. However, if needed, you can supply guests with this information. You can also track items into revenue categories and sub-categories. For example, Liquor, Beer, and Wine sub-categories are tracked to the Beverage category.
For more information about, and examples of, revenue breakouts for menus and packages, see Revenue Allocations for Menus and Packages.
Each menu and package type has its own pricing rules. In the case of a Package Per Person, Package Each, and Menu Per Person that is a set menu, there is a set price for the parent product. That price is what a customer pays regardless of the child products.
In the case of Package Item Price, however, the parent package does not have a set price. Pricing is based on the items in the package and how many of the items the customer orders. For example, consider a cash bar, which may include various beverages. The cash bar's price is based on how many of each of the child products is ordered. Likewise, for a Menu Per Person that is a split menu, the parent menu's price varies by the items ordered. For example, a split menu may offer a choice of steak or chicken. Depending on choice, this menu will have two different prices.
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