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Sales representatives and sales managers can specify a number of complimentary sleeping rooms for an event. The complimentary number is not factored in when room availability is checked, but the number is relevant when the weighted average sleeping room rate is calculated. Complimentary rooms also are not factored into the calculation of total revenue that appears in the Quote Summary report.
For example, assume a quote has been generated for a group event, and the information appears in the Quote's Room Blocks view. The specified occupancy for the group is single, and the property does not set different rates for weekends and weekdays.
The complimentary numbers of rooms are included in the contracted, projected and blocked numbers. As Table 72 shows, on July 5 there are 100 contracted rooms that include 10 complimentary rooms and 90 rooms that are not complimentary.
The total rooms that are contracted and complimentary for this event is taken into account when revenue is calculated, as Table 73 shows.
Table 74 shows the Average Rate calculation, including Complimentary rooms.
Table 75 shows the Average Rate calculation, excluding Complimentary rooms.
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