Siebel Loyalty Administration Guide > Setting Up Siebel Loyalty Programs > Process of Setting Up Loyalty Programs >
Creating Vouchers for Loyalty Members
You must create vouchers:
- If member service representatives give vouchers to members, such as to compensate them for missed flights.
- If you are setting up a loyalty program that gives members vouchers as rewards when they enter a new tier.
In either case, you must create the vouchers when you set up the program, and you must continue to create vouchers periodically, as the existing ones are used up.
For more information about vouchers, see Giving Vouchers to Loyalty Members.
This task is a step in Process of Setting Up Loyalty Programs.
You create vouchers as products. In the Type field of the Product record, select Electronic Voucher.
For more information about creating products, see Siebel Product Administration Guide.