This chapter describes how to install and administer Oracle's Siebel Marketing product in a Microsoft Windows environment. It includes the following topics:

• Installing Siebel Marketing
• Enabling and Synchronizing Marketing Server Components
• Activating and Deactivating Marketing Workflow Processes
• Updating Marketing Connection Settings
• Enabling Automatic Responses for Opportunities and Orders
• Configuring the Marketing Approval Process
• About Load Balancing and Global Deployment of Siebel Marketing
• About Marketing Responsibilities and Access Groups
• Creating Marketing Seed Data
• Guidelines for Testing the Marketing Module in an Integrated Environment
• Monitoring Marketing System Tasks
• Importing Marketing iHelp Files from the Demo Database