Siebel Order Management Guide Addendum for Industry Applications > Workflows for Customer Asset-Based Ordering > Workflows to Process an Order Checkout >

CUT eSales - Bill Me Process

This workflow determines whether an address can be identified for billing the user. This workflow is shown in Figure 26. The CUT eSales - Enter Payment Details Process invokes this workflow as a subprocess.

Figure 26. CUT eSales - Bill Me Process Workflow

Workflow Description. This workflow:

1. Clears any credit card or purchase order details.
2. If the user is not associated with an account, gets the address from the address book and sets this as the billing address.

   NOTE:  This information will be used to create a billing account for the user.

3. If the user is an account user but a billing account is not identified for the user, displays the Select Billing Account view. The user selects the billing account to be used.
4. Once a billing account is identified for the user, if an address cannot be identified for that account, displays the Select Billing Account Address View.

   The user enters a billing address.

5. Validates the address by checking for required fields. If the fields are not filled in, displays an error message.

   The user must enter a valid address.

Associated Business Service Methods. The following table shows the step in this workflow that calls a business service method.