Siebel Order Management Guide Addendum for Fleet Management > Using Siebel Orders for Fleet Management > Process of Creating Orders for Fleet Management >

Adding Stops to the Order


The Stops list is under the Line Items list. For each line item, you add the stops where the line item applies.

The simplest order is a one-way delivery with no accessorial products. For this order, you have one line item with the product named, Transportation. This line item has two stops:

  • One stop is of the type pickup (Origin) and is the same as the origin location for the delivery as a whole, which is in the order header.
  • The other stop is of the type DROP-OFF (Dest) and is the same as the destination location for the delivery as a whole, which is in the order header.

These two stop records are created automatically, based on the information you entered in the order header, when you click the Create O-D Pair button.

More complex deliveries, with intermediate pickups or deliveries, might have additional stops, for example, one stop for each pickup or delivery. You must add a stop record for each of these stops.

Accessorial products also have stops where they apply. For example, if the customer wants the commodities to be unloaded by hand at two stops, you add these two stops to an accessorial product that might be named Unload by Hand.

There can be more than one stop at one location. For example, a single order might include the following:

  • Pick up in the Chicago warehouse and drop off in the Detroit store.
  • Pick up in the Detroit store and drop off in the Chicago warehouse.

In this case, this one order has two stops in the Chicago warehouse on two different dates.

NOTE:  All stops must be locations that have already been entered. If they have not been entered already, enter them as described in Creating Locations for Fleet Management.

This task is a step in Process of Creating Orders for Fleet Management.

To add stops to orders

  1. Select the line item for the transportation product.
  2. Click Create O-D Pair.

    Records are added to the Stops list for the origin and destination stop, with information based on the origin and destination that you entered in the order header.

  3. To add additional stops, add a new record to the Stop list for each stop, and complete the necessary fields. Some fields are described in the following table.
    Field
    Description

    Stop Sequence Number

    The sequence of stops is generated automatically.

    For information on how to modify this field, see Changing the Sequence Numbers.

    Location

    Select the Location for this stop:

    • If the Location dialog box includes the location of the stop, select that location, and click OK.
    • If the Location dialog box does not include the location of the stop, click the New button to add it to the list in the Location Pick Applet, and then select it, and click OK.

    The list in the Location dialog box includes only locations that are already associated with one of the line items in the order, so you might have to use the New button to add more locations to it.

    Status

    Displays the status of the delivery at this stop. For more information on how the status is used, see Checking the Status of the Order.

    Req Start

    Enter the earliest time that the customer requests for the delivery.

    Req End

    Enter the latest time that the customer requests for the delivery.

    Planned Start

    After a solution is generated and selected, this field will display the planned earliest delivery time.

    Planned End

    After a solution is generated and selected, this field will display the planned latest delivery time.

    Appointment Requested

    Select this check box if the customer wants to create an appointment with the delivery vehicle at this stop.

    Appointment Confirmed

    Select this check box when the appointment is confirmed.

    Appointments are created and confirmed using Oracle Transportation Management.

    Distance

    Displays the distance between this stop and the previous stop, which is provided by the integrated back-office application.

    Distance UOM

    Displays the unit of measure used in the distance provided by the integrated back-office application.

  4. If there are accessorial products, add stops for them:
    1. Select the record for the accessorial product.
    2. Add records to the Stop list, and complete the necessary fields, as described in Step 3.

Changing the Sequence Numbers

If the start time and end time for stops have changed, you might have to come back to this view, and change the sequence numbers for the stops. You can change the sequence numbers based on the values that you entered in the Req Start and Req End fields, or based on the values from a solution that are in the Planned Start and Planned End fields.

To change the sequence numbers

  1. Select the line item for the transportation product.
  2. From the Stops applet menu, select Re-Sequence Stops.

    The stops are given new sequence numbers, based on their start and end times.

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