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Controlling the Time and Day to Perform Synchronizations

To manage the load that synchronizations put on the Siebel Server, you can control the day and time of day when Siebel CRM Desktop performs synchronizations. This technique can be useful to manage how, when, and the volume of data that Siebel CRM Desktop synchronizes. For example, to avoid an overloaded server, you can limit synchronizations that occur on a Monday morning after a weekend sales conference.

To control the time and day to perform synchronizations

1. Use an XML editor to open the siebel_meta_info.xml file.

   For more information, see About Files in the Customization Package and Customizing Meta Information.

2. Add a tag named delays_schedule.
3. In the delays_schedule tag, define a request_delay DayOfWeek attribute that meets your scheduling requirements.

   For more information, see Guidelines for Coding the Delays_Schedule Tag and Example Code to Control the Time and Day to Perform Synchronizations.

4. Repeat Step 3, as necessary.

Guidelines for Coding the Delays_Schedule Tag

If you code the delays_schedule tag, then apply the following guidelines:

• Use MON, TUE, WED, THU, FRI, SAT, or SUN to specify a day of the week.
• Use one of the following formats to specify a day:
  • yyyy/mm/dd
  • mm/dd
  • dd

    where:

  • yyyy/mm/dd is the year, month, and day.
• To specify a delay, use the DaySpec attribute instead of the DayOfWeek attribute. Siebel CRM Desktop interprets the number you enter for a delay in milliseconds.

For more information, see Example Code to Control the Time and Day to Perform Synchronizations.

Example Code to Control the Time and Day to Perform Synchronizations

The following code controls the delay for when synchronizations can occur:

<delays_schedule>

<request_delay DaySpec="MON" StartTime="12:00:00" EndTime="13:00:00" DelayMsecs="12" />

<request_delay DaySpec="MON" StartTime="12:00:00" EndTime="15:12:00" DelayMsecs="13" />

<request_delay DaySpec="SUN" StartTime="10:22:17" EndTime="16:34:07" DelayMsecs="14" />

<request_delay DaySpec="SUN" StartTime="10:22:19" EndTime="16:34:07" DelayMsecs="15" />

<request_delay DaySpec="TUE" StartTime="12:00:00" EndTime="13:00:00" DelayMsecs="16" />

<request_delay DaySpec="WED" StartTime="12:00:00" EndTime="13:00:00" DelayMsecs="17" />

<request_delay DaySpec="THU" StartTime="12:00:00" EndTime="17:00:00" DelayMsecs="18" />

<request_delay DaySpec="FRI" StartTime="12:00:00" EndTime="13:00:00" DelayMsecs="19" />

<request_delay DaySpec="SAT" StartTime="12:00:00" EndTime="13:00:00" DelayMsecs="20" />

<request_delay DaySpec="2009/09/01" StartTime="12:00:00" EndTime="13:00:00" DelayMsecs="20" />

<request_delay DaySpec="2009/12/31" StartTime="12:00:00" EndTime="13:00:00" DelayMsecs="20" />

<request_delay DaySpec="05/07" StartTime="12:00:00" EndTime="13:00:00" DelayMsecs="20" />

</delays_schedule>