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Controlling the Synchronization Intervals That Siebel CRM Desktop Displays in the Synchronization Tab

This topic describes how to control the synchronization intervals that Siebel CRM Desktop displays in the Synchronization Tab of the of the CRM Desktop - Options dialog box.

To control the synchronization intervals that Siebel CRM Desktop displays in the Synchronization Tab

1. Open the platform_configuration.xml file in an XML editor.

   For more information, see About Files in the Customization Package.

2. In the initialization_script-CDATA section, add the following code:

   <initialization_script>

   <![CDATA[

   application.settings.set("CustomSyncPeriods", "10 = page-sync-periods-10-minutes; 20 = page-sync-periods-20-minutes; 30 = page-sync-periods-30-minutes; 60 = page-sync-periods-1-hour; 1440 = page-sync-periods-1-day");

   ]]>

   </initialization_script>

   where:

   10 = page-sync-periods-10-minutes describes an interval in minutes and a resource string that you add in Step 4.

3. Save and then close the platform_configuration.xml file.
4. Open the package_res.xml file in an XML editor, and then add the following code:

   <str key="page-sync-periods-10-minutes">Every 10 minutes</str>
   <str key="page-sync-periods-20-minutes">Every 20 minutes</str>
   <str key="page-sync-periods-30-minutes">Every 30 minutes</str>
   <str key="page-sync-periods-1-hour">Once an Hour</str>
   <str key="page-sync-periods-1-day">Once a Day</str>

5. Republish the customization package on the Siebel Server.