Siebel CRM Desktop for Microsoft Outlook Administration Guide > Customizing Siebel CRM Desktop > Customizing the Siebel CRM Desktop Application >

Customizing a Dialog Box

The dialogs.xml file defines the layout for a custom dialog box that Siebel CRM Desktop uses, such as the dialog box that it uses with an MVG, an address, or for email processing. Because the dialogs.xml file is an extension of the forms_11.xml file and the forms_12.xml file, it contains the same structure as the dialogs root tag instead of the forms tag in the forms_11.xml file and the forms_12.xml file. For more information, see XML Code to Customize Dialog Boxes.

To customize the behavior of the MVG dialog box, you can modify the XML file that Siebel CRM Desktop includes in the customization package. You can customize the following MVG behaviors for Siebel CRM Desktop:

• Object that it uses to create an association in the MVG dialog box.
• Fields that it specifies for the association.
• Format of the fields that it specifies for the association.
• Format in which it displays the Primary record. The following is the default format:

  position (name)

  For example, District Manager 1 (Wasaka Takuda). You can specify the fields that Siebel CRM Desktop displays and the order in which it displays them.

• Fields that it displays in the Microsoft Outlook view that represent the associations you create. Siebel CRM Desktop can display only the attributes of the record. If Siebel CRM Desktop stores the Employee name in the position record, then it can display only the Employee name for the position.
• The user permissions. To describe the user permissions that work with the MVG, the customization package uses security validation rules. For example, if the user is not the primary user, then the user cannot delete users from the collection because Siebel CRM Desktop turns off the delete button for any user who is not a primary user.
• Behavior of a lookup control. To search for a record, a lookup control searches through the File As field of associated objects.
• Hide the details of the parent record, such as the Opportunity Name.
• Add or remove association attributes for the associated record.
• Use an OK button instead of the Save and Close icon.