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Siebel CRM Desktop for Microsoft Outlook Administration Guide > Installing Siebel CRM Desktop > Options for Installing the Siebel CRM Desktop Add-In > Guidelines for Installing the Siebel CRM Desktop Add-In for Multiple UsersThis topic describes guidelines for installing the Siebel CRM Desktop Add-In for multiple users who share a single computer. For multiple users who use multiple computers you must install Siebel CRM Desktop on each computer for each user. To install Siebel CRM Desktop silently on the client computer, you can use Microsoft SMS Package or the Microsoft Group Policy Object. You can configure the installation to retry on each user log-on attempt until it is successful. A silent installation is a type of installation that runs in the background while the user continues to use the computer. It does not display messages or windows during the installation. Siebel CRM Desktop includes a separate set of the following items for each user who uses the client computer:
Guidelines for Using a Microsoft SMS Package to Install the Siebel CRM Desktop Add-In for Multiple UsersThis topic describes guidelines for using a Microsoft SMS Package to install the CRM Desktop add-in for multiple users who use the same computer. For details on how to use Microsoft SMS Package, see the Microsoft TechNet Web site:
Guidelines for Using the Microsoft Group Policy Object to Install the Siebel CRM Desktop Add-In for Multiple UsersThis topic describes guidelines for using the Group Policy Object to install the CRM Desktop add-in for multiple users who use the same computer. For details on how to use the Microsoft Group Policy Object, see the Microsoft TechNet Web site:
A User Must Start Microsoft Outlook Before You Install Siebel CRM Desktop for Multiple UsersIf a user starts Microsoft Outlook for the first time on a new workstation, and if a configured email profile for Microsoft Outlook does not exist, and if you attempt a silent installation, then the installation silently fails. For the installation to run successfully, a configured email profile for Microsoft Outlook must exist. Microsoft Outlook creates this profile the first time a user starts Microsoft Outlook. The following sequence must occur: |
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