Siebel Partner Relationship Management Administration Guide > CHAMP Planning > Process of Using the Siebel PRM CHAMP Planning Module >

Reviewing Partner Performance

This task is a step in Process of Using the Siebel PRM CHAMP Planning Module.

After the CHAMP plan has been completed, you should conduct a thorough review of the partner company's performance. You can see how it performed by comparing the actual values with the target values. You may also want to compare that partner with other partners on similar metrics, to see which partners are performing the best.

You should take the following actions based on your evaluation:

• For nonperforming partners, you can make changes in future action plan items to make them more feasible, you can recommend corrective actions to the partner, or you can take some other corrective action, such as giving the partner more training.
• Performing partners should be rewarded. For example, you could increase their market development funds (MDFs), give them more opportunities, give them awards or recognize them for a job well done, or reward them in some other way.

After you have finished working on an initiative and you have evaluated its success, you can start a new planning cycle by creating new initiatives. Your reviews of the partners' performance and of the initiative's performance will help you plan the next initiative more successfully.