This chapter provides instructions for configuring SSSE after installation. It includes the following topics:

• About Configuring SSSE
• Roadmap for Configuring SSSE
• About the Default Account Setting
• Using the Siebel Configuration Wizard to Configure SSSE
• About Tuning SSSE for Optimal Performance
• Modifying Enterprise and Server Component Parameters
• About the Exchange Service Account
• Configuring User Mailbox Access for the Exchange Service Account
• Configuring Exchange Connector Support
• Process of Configuring the Web Service Exchange Connector
• Configuring the Autodiscover Service URL
• Importing Autodiscover and EWS SSL Certificates
• Configuring SSSE for Multiple AD Forest Environments (Web Connector)
• Configuring the IIS Web Server for Microsoft Exchange (Web Connector)
• Process of Configuring the DCOM Exchange Connector
• Setting Up the DCOM Exchange Connector Share Directory
• Configuring DCOM Exchange Connector Application Security
• Configuring the IIS Web Server for Microsoft Exchange (DCOM Connector)
• Designating Trusted Microsoft Exchange Servers
• Setting DCOM Exchange Connector Log Levels
• About Mapping DCOM Exchange Connectors to Microsoft Exchange Servers
• About Using Exchange Virtual Directories
• Configuring DCOM Exchange Connector Parameters
• Using Fully Qualified Email Addresses
• About Configuring SSSE for Multiple AD Forest Environments (DCOM Connector)
• Process of Configuring SSSE for Multiple AD Forests (DCOM Connector)
• Modifying SSSE Log File Settings
• Configuring the Database for SSSE
• About Enabling and Disabling Components on SSSE Servers
• Restarting Siebel Services
• Configuring and Starting PIMSI Dispatcher
• Configuring Support for Items Archived in Microsoft Outlook
• Configuring Recurring Appointments
• Process of Configuring Additional Appointment Instances for Recurring Appointments