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Installing a Remote DCOM Exchange Connector

This topic describes how to install a remote DCOM Exchange Connector. This task is applicable to Microsoft Exchange 2003 and 2007 environments only; Exchange Connector functionality in Microsoft Exchange 2010 environments is provided by the Web service Exchange Connector.

This task is an optional step in Roadmap for Installing SSSE.

About Remote DCOM Exchange Connectors

The DCOM Exchange Connector comprises two Windows DCOM applications: SSPICNFM and SSPICNEA, which are installed with the other SSSE components during the Siebel Server installation process described in Installing Siebel Server for SSSE. The DCOM Exchange Connector can run on more than one Windows server. Any DCOM Exchange Connector that resides on a computer that does not contain a PIMSI Engine is known as a remote DCOM Exchange Connector.

Each DCOM Exchange Connector must have a shared directory on the computer running the Exchange Connector; the shared directory is used by the PIMSI Engine to locate the DCOM Exchange Connector servers. During installation, one Exchange Connector share is created.

Installing Remote DCOM Exchange Connectors

There is no stand-alone installation available for remote DCOM Exchange Connectors. When you install PIMSI Engine, DCOM Exchange Connector software is automatically installed on the same computer. Whether or not you use the DCOM Exchange Connector software on a PIMSI Engine computer depends on later configuration steps. The following procedure describes how to install a remote DCOM Exchange Connector.

To install a remote DCOM Exchange Connector

  1. Install SSSE following the instructions found in Installing Siebel Server for SSSE but do not enable or run the Siebel Server, PIMSI Engine, or PIMSI Dispatcher software that is installed with the DCOM Exchange Connector.
  2. When the configuration wizard prompts you to specify a name for a share for the DCOM Exchange Connector, specify a real value.

    Configuration values for the Server, Engine, and Dispatcher can be arbitrary, since the remote DCOM Exchange Connector computer does not use them. For information about configuring DCOM Exchange Connectors on PIMSI Engine computers and on remote DCOM Exchange Connector hosts, see Configuring Siebel Server Sync for Microsoft Exchange Server.

CAUTION:  Never install Microsoft Outlook on a computer that will run the Siebel DCOM Exchange Connector application. Microsoft Outlook overwrites a critical Microsoft Exchange library used by the DCOM Exchange Connector with a less functional version. Microsoft Outlook can be installed on computers that run the Web service Exchange Connector.

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