Siebel Search Administration Guide


What's New in This Release


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Overview of Siebel Search

About Siebel Search

About Siebel Search Operations

About Siebel Find Operations

Features Supported for Find, Search, and Mobile Search

Siebel Search Architecture Overview

Siebel Search Web Service


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Setting Up Siebel Search with Oracle Secure Enterprise Search

About Installing Siebel Search

Upgrading from Siebel Search Version 7.x

Installing Server Components for Siebel Search

Oracle Secure Enterprise Search Pre-Installation Tasks

Installing Oracle Secure Enterprise Search

Creating the Siebel Search Center Directory Structure on the Siebel Server

Creating the Siebel Search Center Directory on Windows

Creating the Siebel Search Center Directory on UNIX

Enabling FTP or HTTP Indexing

Configuring the FTP Server for FTP Indexing

Configuring the Search FTP Server on Windows

Configuring the Search FTP Server on UNIX

Configuring the RSS Crawler for FTP Indexing

Configuring the RSS Crawler for HTTP Indexing

Configuring Field Mapping Settings

Administering Siebel Server Component Groups

Administering Workflow Management Components

Enabling Search Security Web Service

Activating the Search Engine

Configuring Siebel Search Engine Settings

Process of Setting Up the Business Component Source and Connector for Oracle Secure Enterprise Search Integration

Configuring the Siebel Business Component Connector

Activating the Siebel Identity Plugin Manager for Oracle Secure Enterprise Search

Verifying Oracle Secure Enterprise Search Federated Trusted Entities and Siebel Identity Plugin Manager

Deploying the Business Component Source

Verifying the Oracle Secure Enterprise Search Source for the Business Component Connector

Process of Setting Up the File System Source and Connector for Oracle Secure Enterprise Search Integration

Configuring the Siebel File System Connector

Deploying the File System Source

Verifying the Oracle Secure Enterprise Search Source for the File System Connector

Verifying Indexing for the File System Connector

Process of Setting Up the Web Crawler Source and Connector for Oracle Secure Enterprise Search Integration

Creating an Oracle Secure Enterprise Search Source for the Web Crawler Connector

Creating a Source Group for the Web Crawler Connector

Verifying Oracle Secure Enterprise Search Indexing of the Web Crawler Source

Administering the Siebel Web Crawler Connector

Administering Connectors for Oracle Secure Enterprise Search Integration

Updating Connector Settings

Deleting a Connector

Configuring the Default Search Definition

Activating Search Run-Time Events

Creating Server Repeating Jobs for Incremental Indexing

Creating a Server Repeating Job for HTTP Indexing

Configuring the Eapps.cfg File for HTTP Indexing

Configuring Secure Sockets Layer Authentication for HTTP Indexing

Importing the SSL Certificate for HTTP Indexing

Configuring Single Sign-On Authentication for HTTP Indexing

Configuring User Authentication for Search Queries

Disconnecting from Oracle Secure Enterprise Search


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Setting Up Disconnected Mobile Search

About Installing Mobile Search

Upgrading from Siebel Search Version 7.x

Creating the Siebel Search Center Directory Structure on the Mobile Client

Installing Mobile Search

Start the DSM Listener

Configuring Field Mapping Settings

Adding the Mobile Search Administration Screen

Administering the Business Component Connector for Mobile Search

Activating the Search Engine

Configuring Siebel Mobile Search Engine Settings

Process of Setting Up the Index Definition for the Search Mobile Client

Configuring the Mobile Client Search Definition

Configuring the Mobile Client Search Definition in the Application Configuration File

Activating Search Run-Time Events for Mobile Search

Synchronizing Siebel Mobile Search


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Configuring Index Mappings

About Searchable Objects

Defining Index Elements

Defining Index Attributes

Creating Search Run-Time Events for Custom Search Objects


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Administering Siebel Search Index Settings

About Search Indexes

Creating a New Index Definition

Creating a New Index Definition

Configuring the Search Definition on the Siebel Web Client

Configuring the Search Definition on the Siebel Developer Web Client

Creating a Logical Collection

Filtering the Index Record-Set

Creating Searchable Business Component Fields

About Indexing Search Objects

Indexing Search Objects

Refreshing the Index

Enabling Incremental Indexing

Monitoring Batch Processing for HTTP Indexing


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Configuring Siebel Search

About Siebel Tools Configuration Tasks

Configuring the Search Results View

Configuring Pick Views for Search and Attach Records

Creating Preview Views for Search

Configuring Access Control for Search Operations

Administering Searchable Fields

Administering Field Weighting

Administering Automated Keywords


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Configuring Siebel Find

About Siebel Tools Configuration Tasks

About Siebel Tools Find Objects

Siebel Tools Find Object Reference

Find Object

Application Find Object

Find Field Object

Find View Object

Find Field Locale Object

Find Locale Object

Find Pick View Object

Configuring Searchable Find Categories

Configuring the Find Results View

Configuring Find and Associate Records

Creating Preview Views for Find

Configuring Siebel Communications Server and Find Integration

Configuring Access Control for Find Operations


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Using Siebel Search

Siebel Search End-User Experience

Setting Search Preferences

Basic Search Retrieval

Performing a Basic Search Operation

Performing an Advanced Search Operation

Saving Search Criteria

Performing a Find Operation

Associating Results with the Active Record


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Preconfigured Search Objects

Call Center Searchable Objects

eService Searchable Objects

Sales Searchable Objects

Service Searchable Objects

Application and Search Definition Mappings


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Syntax for Filter Search Specifications

Filter Search Specification Syntax

Precedence

Comparison Operators

Logical Operators

Pattern Matching with LIKE and NOT LIKE

Functions in Calculation Expressions

Filter Search Specification Examples

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Siebel Search Administration Guide Copyright © 2011, Oracle and/or its affiliates. All rights reserved. Legal Notices.