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Formatting Question Text Using HTML Tags

Using standard HTML tags in the question text, you can format any text that displays to the user within a SmartScript. When a SmartScript page is rendered within the SmartScript Player applet, HTML tags also render in a standard manner. This means that it is a simple task to make any text bold, italicized, or a different size or color.

The following example renders the text in bold:

<B>Be sure to enter a full description of your problem</B>

NOTE:  Question labels are bold by default with the exception of Information questions. To change the default behavior of Siebel SmartScript, including making the text of Information questions bold, you must alter the Web Template: CCSmartScriptPlayerApplet.swt.