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Translating Scripts


Script translations are translations to different languages of the individual Script titles displayed the SmartScript screen.

NOTE:  Because the questions, answers, and pages receive their own translations, the only item to translate in a script is the title.

To create a translation for a script title

  1. Navigate to Administration - SmartScript screen > Scripts view.
  2. Select the script whose title you want to translate.
  3. Click the Translations view tab, create a new record, and complete the necessary fields as described in the following table.

    Field
    Description

    Language

    Select a language.

    Label

    Enter the translation of the script title.

    Dashboard Text

    Enter the text and parameters to appear in the dashboard. For more information, see Modifying the Customer Dashboard.

    NOTE:  The Customer Dashboard is available only in employee applications.

    Released

    The value in this field is generated by the application when you release a script. If the check box is selected, it indicates that the translation and its associated script have been released. For more information, see About Releasing SmartScripts.

    Date

    The value in this field is generated by the application when you release a script. It indicates the date when the translation and its associated script were released. For more information, see About Releasing SmartScripts.

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