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Siebel System Monitoring and Diagnostics Guide > Capturing Siebel Environment Data >
Running Siebel Diagnostic Data Collector Under Microsoft Windows
Use the following commands for running Siebel Diagnostic Data Collector (SDDC) under Microsoft Windows. For background information on running the SDDC utility under Microsoft Windows, see Capturing Siebel Environment Data Under Microsoft Windows. To collect Siebel Server information
- Navigate to the binary subdirectory within the Siebel Server root directory.
- Run
siebsnap.exe using the /s flag and, as necessary, parameters listed in Table 59 as shown in the following example:
siebsnap.exe /s
- Review the collected information in the
siebsnap output directory, which is created by the SDDC utility under the SIEBSRVR_ROOT directory.
To collect Siebel Gateway Name Server information
- Navigate to the binary subdirectory within the Siebel Gateway Name Server root directory.
- Run
siebsnap.exe using the /g flag and, as necessary, parameters listed in Table 59 as shown in the following example:
siebsnap.exe /g
- Review the collected information in the
siebsnap output directory, which is created by the SDDC utility under the gtwysrvr directory.
To collect Web server and SWSE information
- Navigate to the binary subdirectory within the Siebel SWSE_ROOT directory.
- Run
siebsnap.exe using the /w flag and, as necessary, parameters listed in Table 59 as shown in the following example:
siebsnap.exe /w
- Review the collected information in the
siebsnap output directory, which is created by the SDDC utility under the SWSE_ROOT output directory.
Table 59 below provides a description of the parameters available for use with SDDC.
Table 59. SDDC Parameters under Microsoft Windows
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/g
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Append this parameter to the siebsnap.exe command to collect information on the Siebel Gateway Name Server. |
Yes |
/s
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Append this parameter to the siebsnap.exe command to collect information on the Siebel Server. |
Yes |
/w
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Append this parameter to the siebsnap.exe command to collect information on the Web server and SWSE. |
Yes |
/c siebsnap.cfg
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Include this parameter to reference a particular configuration file. Use this parameter if Siebel Technical Support provides a configuration file. See Configuring SDDC Content Under Microsoft Windows for further details. |
No |
/h
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Use this parameter with the siebsnap.exe command to list information on SDDC and its parameters. |
No |
NOTE: Use only one of the parameters /g, /s, and /w during a single SDDC execution.
Examples of Microsoft Windows Siebel Diagnostic Data Collector Commands
Some examples of Microsoft Windows Siebel Diagnostic Data Collector (SDDC) commands follow.
siebsnap.exe /c siebsnapw32.cfg -g
This command retrieves Siebel Gateway Name Server information using a configuration file named siebsnapw32.cfg.
siebsnap.exe /s
This command retrieves Siebel Server information.
siebsnap.exe /c siebsnapw32.cfg /w
This command retrieves Web server and SWSE information using a configuration file named siebsnapw32.cfg.
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