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Troubleshooting Component Jobs


This topic provides guidelines for resolving problems with component jobs.

To resolve the problem, look for it in the list of Symptoms/Error messages in Table 19.

Table 19. Resolving Component Job Problems
Symptom/Error Message
Diagnostic Steps/Cause
Solution

The Component/Jobs drop-down list contains no records.

Batch-mode components are not synchronized.

Synchronize the batch-mode components. For information on this task, see Synchronizing Components on a Siebel Enterprise Server.

 

Database UTC enabled.

Set system preference Universal Time Coordinated to false. For information on configuring system preferences, see Siebel Applications Administration Guide.

 

Server component job is based on a new component definition added using the component definition screen.

Synchronize the batch-mode components. For information on this task, see Synchronizing Components on a Siebel Enterprise Server.

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