SBL-IAI-00427

%1 Checking if privilege is allowed for %2 operation

Checking if system has privilege to perform the operation.

Informational: no action required.

SBL-IAI-00428

%1 Checking if security is enforced

Checking if security is enabled in UCM.

Informational: no action required.

SBL-IAI-00429

%1 Checking system registration for system %2

Checking if system is registered in UCM.

Informational: no action required.

SBL-IAI-00430

%1 Generating Unique Id for %2

UCM is generating a new Unique ID for this message.

Informational: no action required.

SBL-IAI-00431

%1 Inserting reference record for %2 with Id %3

Inserting External ID record.

Informational: no action required.

SBL-IAI-00432

%1 Failed to find %2

Business Service failed to find an object.

Check to make sure object exists.

SBL-IAI-00433

%1 Failed to find integration object instance

Business Service failed to find an Integration Object instance.

This error indicates that no data or no valid data was received. Check that an integration object instance exists.

SBL-IAI-00434

%1 Failed to find Integration Object name

Business Service failed to find an Integration Object name.

Check that an integration object instance exists in the property set.

SBL-IAI-00435

%1 Failed to find message instance under XML Hierarchy

Not able to find a message in input XML.

Check that the XML document sent to UCM contains a message body.

SBL-IAI-00436

%1 Failed to find System Id in input message

No system number matches the system ID in input XML.

The System ID value is missing in the message. Provide a valid System ID in the input XML.

SBL-IAI-00437

%1 Failed to find XML Hierarchy

Input XML message does not contain valid XML.

Check if the input property set contains a child XML hierarchy property set.

SBL-IAI-00438

%1 Failed to find Privilege record for %2 object in UCM Administration

Required privilege is not allowed on the object.

Check in the UCM administration views that the system is registered and has privileges defined for it.

SBL-IAI-00439

%1 Failed to find %2 in System Registration

Unable to find system in System Registration view.

Check that the incoming message has a valid System ID by verifying that the SystemId field value is not null, and that the SystemId is registered in the UCM Administration views.

SBL-IAI-00440

%1 Updating Cross Reference record for %2 with Id %3

Updating external ID for the record.

Informational: no action required.

SBL-IAI-00442

%1 Found match

Match found.

Informational: no action required.

SBL-IAI-00443

%1 Found no match

No match found.

Informational: no action required

SBL-IAI-00444

%1 Found multiple instances within the input

Multiple accounts or contacts found in the input from SDH record. Currently CDM supports only one record.

Check the input data and verify that only one instance (for example, of an account or contact) is supplied.

SBL-IAI-00445

%1 Found no instance within input

No instance found in the input data.

Verify that the input data is not null, and the data is in a valid format.

SBL-IAI-00446

%1 has no Manual Threshold definition in user property

No Manual Threshold definition found in the user property of CDM service.

Check if a Manual Threshold definition exists in UCM Data Quality Manager Business Service user properties, and make sure the value is between 0 and 100.

SBL-IAI-00447

%1 Found no data cleansing output

No data cleansing output found. Data quality cleanse did not return any valid output.

Check the data cleansing service and parameters to verify it has been configured correctly.

SBL-IAI-00448

%1 PropertySet doesn't match the type %2

The type for the PropertySet is not right. Type=Match Info. Data quality match should return PropertySet of type Match Info.

Check the output PropertySet of your Deduplication Business Service. The PropertySet should have a Type of Match Info.

SBL-IAI-00449

%1 Search failed to return results from %2

The search failed to return active row back.

The search failed to return an active row and one active row is expected. You may receive this error in following cases:

• When updating the Duplicate Flag in UCM table, UCM does a query for the duplicate record and does not find it.
• When querying for the cleansed version of source data, UCM does a query for the cleansed record and does not find it.
• When querying the business component within the Deduplication business object, UCM does a query for the field used in Deduplication, and does not find the field.
• When cleaning up the selected data in the business component within the Deduplication business object, UCM does a query for the business component record and does not find a record.
• When clearing the UCM source table Duplicate Flag, UCM does a query for the duplicate record and does not find it.

SBL-IAI-00451

%1 Failed to find %2 with %3

Business Service failed to find the object.

Check to make sure an object exists for the Id supplied.

SBL-IAI-00455

%1 Failed to find a valid Rule Set in UCM Administration

Business Service failed to find configured default Rule Set.

Check to make sure a default and nonexpired Rule Set for the Object is configured in UCM Administration for Survivorship.

SBL-IAI-00457

%1 Failed to find Default Attribute Group

Business Service failed to find configured default Attribute Group.

Check to make sure a default and nonexpired Attribute Group for the object is configured in UCM Administration for Survivorship.

SBL-IAI-00458

%1 Invalid value %2 for parameter Batch Size

Business Service found invalid value for input parameter Batch Size.

Check to make sure the input argument for the Batch Size is an integer and greater than zero.

SBL-IAI-00459

%1 Invalid value %2 for parameter Sleep Time

Business Service found invalid value for input parameter Sleep Time.

Check to make sure the input argument Sleep Time is an integer and equal to or greater than zero.

SBL-IAI-00460

%1 Failed to find required parameter Object Type

Business Service failed to find required input parameter Object Type.

Check to make sure the input argument has an Object Type. The Object Type choices are Contact, Account, or Household.

SBL-IAI-00461

%1 Invalid Match Id %2 for AutoMatch

Business Service found invalid Match Id for AutoMatch.

Check to make sure there is a valid and not null Match Id value supplied for the AutoMatch function.

SBL-IAI-00462

%1 Failed to find current record for incoming record with SDH Id %2

Unable to query Best Version record from base table while preparing History record. This could be because no record is satisfying the User Key in IO (for example, like fields not present in input, or fields are empty in input).

Check to make sure the incoming record contains either a Party_UID or Row_Id, or both. If any of these Id values are supplied, check that there is one and only one matching record in the SDH tables with that value.

SBL-IAI-00463

%1 Failed to link source record with Id %2 to base record

After the operation, when linking SDH record to the Best Version record, unable to update Best Version Id in SDH record in SDH table. Reason could be because no User Key fields are in input.

Check to make sure UCM UId is valid.

SBL-IAI-00465

%1 Found no User Property key definition for %2 in Dispatch Map

Cannot find the User Property key in the Dispatch Map Integration Object definition.

Check that there is a User Property defined in the UCM Dispatch Map Integration Object, such as CIFDispMap.

SBL-IAI-00466

%1 Found no Integration Object definition for %2

No Integration Object definition is found in the repository. Check that you have the correct Integration Object name in the message.

Make sure the integration object name is correct.

SBL-IAI-00467

%1 Found multiple selections from UI

Multiple selection from the dedup UI.

Select only one row in the applet when running Link and Update.

SBL-IAI-00474

%1: Child object %2 with Id %3 not found. Record not reparented

Reparenting of one of the child record has failed because child record Id is not found.

The selected record could not be unmerged. This may have been due to the other child record being deleted.

SBL-IAI-00475

%1 Failed to reparent child %2

Reparenting of one of the child record is failed because child record Id is not found.

Informational: no action required.

SBL-IAI-00478

Failed to find Case Type

Valid CaseType values are: NoMatch, AutoMatch, and Review.

Informational: no action required.

SBL-IAI-00479

%1: Unmerge of parent record failed because merged SDH victim record is not found for object %2

Unmerge of Parent record failed.

Informational: no action required.

SBL-IAI-00480

%1: Unmerge of parent record failed because surviving record is not refreshed for object %2

When unmerge is done after merge operation (without any update operation), then surviving record is refreshed. If this refresh fails then this error would occur.

Informational: no action required.

SBL-IAI-00481

Parent object %1 with Id %2 not found

Unmerge failed: Parent record not found.

The selected record could not be unmerged. This may have been due to the deletion of parent record.

SBL-IAI-00482

Unmerge complete: Deletion of last unmerged children for SDH Id %1 from merge table failed for Object %2

After Unmerge process is completed, deletion of children record from merge table has failed.

The Unmerge process completed successfully but the children records were not deleted. Please review the application logs for detailed messages on why the child records were not deleted. Most likely there is a database issue you need to resolve. You need to work with your database administrator to manually delete the child records from the database. The SQL statement ia in the format of 'DELETE FROM <tbo>.S_UCM_XXX_MERGE WHERE UCM_XXX_ID=<ID value from message>'. If you are working with accounts, substitute XXX with ORG. If you are working with Contacts, substitute XXX with CON.

SBL-IAI-00483

Unmerge complete: Updating unmerged record to Unmerge state failed for SDH Id %1 for Object %2

After Unmerge process is completed, when setting state of victim record from Merged to Unmerged, failed.

The Unmerge process completed successfully but the victim record status was not changed from Merged to Unmerged. Please review the application logs for detailed messages on why the status could not be updated. Most likely there is a database issue you need to resolve. You need to work with your database administrator to manually update the status value in the database. If you are working with Accounts, the SQL statement is "UPDATE <tbo>.S_UCM_CONTACT SET UCM_TYPE_CD='Unmerged' WHERE ROW_ID=<ID value from message>'. If you are working with contacts, the SQL statement is "UPDATE <tbo>.S_UCM_ORG_EXT SET UCM_TYPE_CD='Unmerged' WHERE ROW_ID=<ID value from message>"

SBL-IAI-00484

Message is received and queued for batch processing

When Message is received by UCM in Batch Mode, this message is queued for batch processing.

Informational: no action required.

SBL-IAI-00485

valid protocol type

Passed as parameter 2 to error message: IDS_SIA_CIF_MISSING_GENERAL.

Informational: no action required.

SBL-IAI-00486

%1 Creating Default Attribute Group Data

Creating default attribute group data for the new object instance.

Informational: no action required.

SBL-IAI-00487

%1 Getting Attribute Group Data

Retrieving attribute group data for the object.

Informational: no action required.

SBL-IAI-00488

%1 Getting survivorship rule

Retrieving active or default Survivorship Rule.

Informational: no action required.

SBL-IAI-00489

%1 Inserting Attribute Group Data

Inserting Attribute Group data for the corresponding object.

Informational: no action required.

SBL-IAI-00490

%1 Processing base fields

Processing and intelligently merging the supported base fields in the object.

Informational: no action required.

SBL-IAI-00495

Prepare Rule Engine Input

Business Service Method Name. The first step to prepare input argument for Rule Engine.

Check if argument is missing for this method.

SBL-IAI-00496

Siebel Message

Business Service Method Argument.

Provide this argument for the business service method.

SBL-IAI-00497

Object Id

Business Service Method Argument.

Provide this argument for the business service method.

SBL-IAI-00498

Top Level Business Component Name

Business Service Method Argument.

Provide this argument for the Business Service method.

SBL-IAI-00499

Invalid input argument %1 found in the %2 method in Business Service %3

Input argument is invalid.

Check that input argument is not empty and contains valid data.

SBL-IAI-00500

Prepare History Record

Business Service Method Name. The method used to prepare History record.

Check if argument is missing for this method.

SBL-IAI-00501

Failed to validate Account Hierarchy relationship - can't find %1 with parent %2 in the relationship

The current global Account Hierarchy has an account that does not exist in the hierarchy. For example, if you got the error message: "Failed to validate Account Hierarchy relationship - can't find B with parent D in the relationship."

Given the following relationships for a hierarchy H (Accnt, Parent Accnt):(A, B) and (B, D) The relationship (B, D) is invalid because D itself is not in the relationship. Account D may not exist. Please check the relationship between B and D before copying Hierarchy H.

Verify that the relationship between the accounts identified in the error message is valid and that both accounts exist before copying the account hierarchy.

SBL-IAI-00502

%1 service: Existing %2 Best Version Record with RowId = %3 not found for System Id %4

UCM failed to find an existing record for incoming message.

Check if the External Id value in the incoming message has a correct cross-reference Id and this Id exists in UCM. This could happen if the best version record is deleted and the cross reference record still exists in the database.

SBL-IAI-00503

%1 service: Delete operation from the System Id %2 cannot be completed because record with Row Id='%3' is not found

Delete operation from External System failed because the record does not exist in UCM.

Check to make sure at least one User Key field is present in input message and the corresponding record exists in UCM.

SBL-IAI-00504

%1 service cannot interpret the output from %2 service

Business Service cannot understand the input.

Make sure that Business Service is configured correctly and that it returns valid output argument.

SBL-IAI-00505

Service %1 method %2 requires an input parameter %3 which is missing

Invalid input parameter.

Check to make sure that input parameter has a valid value and is not empty.

SBL-IAI-00506

%1 Failed to find MatchOutput in MatchAllOutputs PropertySet in parameter XMLHierarchy in method %2

Business Service method failed to find the MatchOutput PropertySet in the MatchAllOutputs PropertySet in XMLHierarchy PropertySet.

Check to make sure that the MatchAllOutputs child PropertySet in input argument XMLHierarchy has one or more MatchOutput child PropertySets. Check that the output from the Matching service is valid. Check your log file to see more details.

SBL-IAI-00507

%1 service: Matching Component user property is not defined

Business Service was not configured correctly for the Match method.

Check to make sure the corresponding user properties 'Matching Component' and 'Matching Field' are defined in 'UCM Data Quality Manager' Business Service and has a valid value.

SBL-IAI-00508

%1 service: Exact Match Object user property is not defined

Business Service was not configured correctly for the ExactMatch method.

Check to make sure the user properties 'ExactMatch Object' is defined in 'UCM Data Quality Manager' Business Service and has a valid value.

SBL-IAI-00509

Parameter Case Type is required for method %2 in service %1

Business Service method failed to find required input parameter called Case Type.

Check to make sure the input argument has a Case Type parameter defined. The Case Type choices are Default or NoMatch or AutoMatch or Review.

SBL-IAI-00510

%1 Invalid value %2 for input parameter Position

Business Service found invalid value for input parameter Position.

Check to make sure the input argument Position is an integer, not empty, equal to or greater than zero, and less than number of records in the input PropertySet.

SBL-IAI-00511

%1 Failed to find MatchAllOutputs in input parameter XMLHierarchy in method %2

Business Service method failed to find the MatchAllOutputs PropertySet in the input XMLHierarchy PropertySet.

Check to make sure the input argument XMLHierarchy has at least one MatchAllOutputs child PropertySet. Check that the output from the Matching service is valid. Check your log file to see more details.

SBL-IAI-00512

%1 service failed to process the record with SDH Row Id=%2

Business Service failed to process the record.

SDH Id is the Row Id of the 'Incomplete' status record in the History version. Go to the UCM Admin screen, Transaction History View and check for records with an Incomplete Status. Find the RowId of those records and check the log file for the error message stack to determine the cause of the error.

SBL-IAI-00513

%1 service: Internal error when %2 method is invoked

Fatal error encountered when Business Service method is invoked.

Fatal error encountered. For Batch Process: Restarting UCM Publish Subscribe task may solve this issue. For Real time Process: The message may have been lost, so you need to manually reprocess it.

SBL-IAI-00514

%1 service: Failed to find the PartyPackage tag in incoming message

The XML input message received does not contain PartyPackage tag.

Check to make sure that input XML message has a PartyPackage tag defined in it.

SBL-IAI-00515

%2 is not a registered object type with %1 service

The External name of the Integration Object name given does not match with registered Object Types.

To support or add a new object type follow these steps:

1. Add a value to CIF_BUSINESS_OBJECT_TYPE LOV.
2. Make sure that External Name of Integration Object definition matches with the LOV values.

SBL-IAI-00516

%1 service: Cannot find JMS secure queue authentication parameters for queue: %2

JMS secure queue usernames and passwords can be provided in the CFG file.

Cannot find usernames or passwords for JMS secure queue connection.

SBL-IAI-00517

%1: '%2' System does not have privilege for %3 operation

System does not have privilege for the specified operation.

Navigate to System Registrations screen and define privileges for this system.

SBL-IAI-00518

%1 Failed to find required parameter Search Spec

Business Service failed to find required input parameter Search Spec.

Check to make sure the input argument has an non-empty Search Spec.