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About Siebel Universal Customer Master Privacy Management

Universal Customer Master (UCM) Privacy Management provides an infrastructure that allows companies to implement privacy solutions to their customer data. These solutions assist companies to protect personal customer data and to comply with government privacy regulations.

The UCM Privacy Management implementation requires three major components:

• Universal Customer Master (UCM), which maintains the privacy preferences.
• An embedded rules engine, which allows rules creation and processing. For background information on the rules engine, see Siebel Business Rules Administration Guide.