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Setting MaxTasks Parameters for the Document Server

Due to Siebel design limitations, third-party Microsoft Office applications run in a single-threaded environment. This means the document server is only capable of processing a single document at a time on the server. To increase the number of documents being printed at any one time, it is recommended you increase the number of servers.

This task is a step in Process of Setting Up the Document Server.

There are two Siebel Application Object Manager parameters that need to be set:

• MaxTasks. This parameter should be set to 1. If MaxTasks is greater than 1, an error message is sent to the log file as an alert. Processing of the request continues, but results are unpredictable when two requests arrive at the same time.
• Honor MaxTasks. This parameter affects the queuing process and the performance of Document Server. For more information, see Table 73.

  Table 73. Honor MaxTasks Parameter for the Document Server

  Setting	Behavior
  TRUE	All requests to Document Servers queue on the SRM_REQUEST table; requests are not assigned to a Document Server until one is free to take the request. (This is the recommended value.)
  FALSE	Requests are queued on the DocServer component's internal queue. If the Document Server stops processing (for example, crashes) all queued processes on that server are lost.

To set MaxTasks parameters

1. Set MaxTasks to 1.
2. Set Honor MaxTasks to TRUE.

For information about setting parameters, see the section about Siebel Application Object Manager parameters in the Siebel System Administration Guide.