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User events are Workflow-internal events used to resume long-running workflow processes from the Workflow Process Manager. To create a user event, you invoke the Workflow User Event business service, specifying the payload and the correlator.
The Workflow User Event business service is a standard Siebel business service that can be used everywhere a Siebel business service can be used. You invoke the Workflow User Event business service by configuring a business service step that calls it.
A common case is when a foreground workflow (that is, a 7.0 workflow, an interactive workflow, or a service workflow) can initiate a user event (by using a business service step configured to call the Workflow User Events business service) to communicate to a background workflow (that is, a long-running workflow). User events can be created by all supported Siebel mechanisms to invoke a business service (such as scripting, COM interfaces, and Java interfaces). This is the recommended way to externally communicate with a Siebel workflow.
NOTE: The following task outlines one of several ways of invoking the User Event business service to generate user events. The User Event business service is a standard Siebel business service and can be invoked by all supported mechanisms, such as scripting, COM interfaces, and Java interfaces.
|Siebel Business Process Designer Administration Guide|