Siebel Communications Server Administration Guide > Configuring Communications Drivers and Profiles >

Configuring Communications Drivers and Profiles

This section describes how to work with communications drivers and profiles to enable Siebel Communications Server to work with communications systems such as CTI middleware, email servers, wireless messaging, and so on.

Every Siebel module that uses Communications Server makes use of communications drivers and profiles.

In the Communications Drivers and Profiles view, the Communications Drivers list displays settings for each driver. Generally, the only driver data you should create or modify directly for drivers provided by Siebel Systems are the default driver parameter values and the profiles you create for the drivers.

The rest of this section describes specifying driver parameter values, creating profiles, and adding new driver records for custom driver files created using the Adaptive Communications API.

For more information about the parameters supported by each driver provided by Siebel Systems, see the sections referenced in Communications Drivers Provided by Siebel Systems.