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About Communications Drivers and Profiles


This section provides background information about communications drivers and profiles and the roles they play in supporting Siebel Communications Server functionality.

For more information:

  • If you are specifying communications configurations (such as for Siebel CTI or other session communications deployments), see Configuring Session Communications and related chapters.
  • If you are upgrading from a previous version, see also Upgrading from Version 6.x. See also the Upgrade Guide for the operating system you are using.
  • For all implementations, see also related Siebel documentation for your products, such as Siebel Email Response Administration Guide, Siebel Universal Queuing Administration Guide, or Siebel Wireless Administration Guide.
  • If you require integrating with communications systems that are not supported by drivers provided by Siebel Systems, see Communications Drivers and Third-Party Systems and Developing a Communications Driver.
Siebel Communications Server Administration Guide