Siebel Communications Server Administration Guide > Using Siebel Wireless Messaging >

Administering Mobile Devices

Customers must enter and store the following mobile device address information required to send wireless messages to their employees, customers (contacts), and partners:

• Mobile devices. Device names may be specified for each person in the Siebel Database. Mobile devices are stored in the table S_MBL_DVC.
• Device addresses. Device addresses may be specified for each mobile device. Each device must have a minimum of one address associated. Device addresses are stored in the table S_MBL_DVC_ADDR.

NOTE:  The wireless offers feature for Siebel Marketing also uses the tables identified above. Wireless offers are sent to contacts only.

Mobile device and device address information can be entered into the Siebel Database in any of three ways:

• Using the Mobile Devices view in the Administration - Communications screen. The Mobile Devices view allows system administrators to enter and edit mobile device and addressing information for all persons defined in the Siebel Database. For information about using the Mobile Devices view, see Specifying Mobile Device and Device Addressing Information.
• Using the Mobile screen. This screen allows individual employees and partners to update information about their own mobile devices and device addresses defined in the Siebel Database. For information about using the Mobile screen, see Specifying Mobile Device Settings.
• In batch mode using Siebel Enterprise Integration Management (EIM) or similar methods. For more information, see Siebel Enterprise Integration Manager Administration Guide.

Wireless message addressing information is displayed both to system administrators (in the Mobile Devices view in the Administration - Communications screen) and to end users (in the Mobile screen), using common naming conventions.