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Management of News Topics


A News Topic is a set of search criteria used to find current news on topics of interest within a news package. Table 13 describes the types of news topics available in Siebel ERM.

Table 13.  Siebel Content Services News Topic Types
News Topic Type
Comments

Administrator-Defined

Siebel ERM allows you to create news topics based on the criteria you specify. News topics that you create in the Administrator-Defined view are available to employees within the access groups associated with the news group. Employees with access to the selected news group can choose to include the news topic on a personalized view in the Siebel ERM application.

Predefined

ERM delivers a predefined set of search topics that allow end users to receive current news on topics of interest to them (based on their tracking profile selections). Search topics include headline news, local and regional news, industry news, business topics, sports, health, and more. The search criteria for predefined topics cannot be modified. The topics can only be inactivated or activated. If the topics are inactivated, they do not appear as choices for the end user in the My News Topics view.

User-Defined

Siebel ERM allows users who are associated with the appropriate news group to create news topics based on specified criteria. Administrators can view and manage news topics created by users in the User Defined view.

Related Topics

Process of Setting Up Content Services

Creating a News Topic

Editing a News Topic

Deactivating a News Topic

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