Siebel Employee Relationship Management Administration Guide > Setting Up HelpDesk >
Process of Setting Up Siebel HelpDesk
This section describes procedures typically performed by administrators when setting up Siebel HelpDesk. Your company may follow a different process according to its business requirements.
To set up Siebel HelpDesk, perform the following procedures:
- Setting Up Siebel HelpDesk Responsibilities
- Siebel Knowledge Base Setup for HelpDesk
- Working with the HelpDesk Solutions Database