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Siebel Life Sciences Guide
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Capturing Adverse Events and Complaints
Topics in this section are:
About Adverse Events and Complaints Management
About Capturing Adverse Events and Complaints
Scenario for Capturing and Escalating Adverse Events and Complaints
Process of Capturing and Escalating Adverse Events and Complaints
Confirming Standard Setup for Service Requests
Setting Up Codes
Setting Up Lot Numbers for Medical Products
Capturing Adverse Events and Complaints as Service Requests (End User)
Escalating Adverse Events and Complaints as Product Issues (End User)
Adding Complaint-Specific Information to Product Issues (End User)
About Configuring Adverse Events and Complaints Capture
Siebel Life Sciences Guide
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