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Requirements for Upgrading to Siebel Marketing 7.7 With Analytics

For installation and detailed upgrade instructions, see Siebel Analytics Installation and Configuration Guide, version 7.7.1 or later.

Before beginning the install, be sure to back up the files that you may want later, including the following:

• Back up your old Web Catalog file. You can find it in the following directory:

  \install root\SiebelAnalyticsData\Web\Catalog

• Back up your Analytics repository (RPD) file. You can find it in the following directory:

  \install root\Siebel Analytics\Repository

Verify Database Client

Make sure you have the correct database client on the Analytics Server machine and the Siebel Server machine and that you have applied all the latest fixpacks. For a list of supported database clients, see System Requirements and Supported Platforms on Siebel SupportWeb.