Product Administration Guide > Basic Product Administration >

Creating Product Entitlements

Entitlements refer to the services that come with a product. They are created on the Product Entitlements page under Product Administration.

When you create a product entitlement, you can designate the entitlement as applicable to "Agree Line Item Products" and/or "Entitlement Template Products." These are for Field Service use. For more information, see Siebel Field Service Guide.

To create product entitlements

  1. Navigate to Product Administration.
  2. Select a product for which to create entitlements.
  3. From the More Info Show menu, choose Product Entitlements.

    The Product Entitlements list appears.

  4. In Product Entitlements, add a new record.
  5. Click the select button in the Name field and select an Entitlement template from the Entitlement Templates dialog box.

    The entitlement template record is added to the Product Entitlements list.

  6. Click in the Agree Line Item or Entitlement Template Products field to set these features.

    A check mark appears to indicate these features are set.

Product Administration Guide