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Display Recommendation

The Display Recommendation template has the following form:

[Item or condition] recommends [item or condition] by displaying this rule's explanation.

The Display Recommendation template displays the rule's explanation based on the truth state of its two item/condition operands, as shown in Table 23.

The table shows that the rule explanation displays only when the first item/condition is true and the second is false. The recommendation displays in the user's message area.

The Boolean equivalent of how the Display Recommendation template works is shown below. The expression is true only when A is true and B is false. When the expression is true, the message displays.

NOT ((NOT A) OR B)

Use Display Recommendation rules to up-sell or cross-sell other configuration options, to inform the user of configuration restrictions, or to offer configuration suggestions.

For example, when the user picks Product A, you want to display a message recommending Product B. If the user then picks Product B, you want to stop displaying the message.

You would write this rule as follows:

Product A recommends Product B by displaying this rule's explanation.

In the rule's Explanation field: When you select Product A, we recommend you also purchase Product B.