Siebel Analytics Installation and Configuration Guide > Installing Siebel Analytics Software in the Windows Environment > Installing Siebel Analytics >

Removing or Upgrading Siebel Analytics Software

If you are installing the software for the first time, start with To run the Siebel Analytics software installer under Windows.

If you are reinstalling Siebel Analytics, or installing a newer version of Siebel Analytics, you must first uninstall the current version before proceeding with the installation. Make backups of the Web Catalog, repository (.rpd), nQSConfig.ini, and nQClusterConfig.ini files and move them to a temporary location. Removing or updating an existing installation will automatically clear all query cache files.

NOTE:  If you reinstall the Siebel Analytics software in the same location as a previous installation, make sure that the installation folder and the data folder are not shared.

To remove an existing installation of Siebel Analytics software

  1. Stop the following services (from Start > Settings > Control Panel > Services):
  2. Using the Add/Remove Programs feature, uninstall Siebel Analytics.
  3. You will be asked if you want to keep your existing .rpd and .ini files.

NOTE:  If you uninstall Siebel Analytics, you also uninstall the Corda image server product. However, not all of the image server files are removed, and the directory structure is left behind. Manually delete these files and the directories; do not use the Windows Add or Remove Programs utility.

NOTE:  If you are upgrading from Version 3 of the former nQuire Suite software, the newer version will not start using the Version 3 configuration file. It is recommended that you either migrate any changes from your existing file to the new NQSConfig.ini file, or add the new and changed parameters to your existing file.

 Siebel Analytics Installation and Configuration Guide, Version 7.5, Rev. C 
 Published: 18 April 2003