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High Interactivity
Siebel applications have additional features and functionality that are referred to collectively as high interactivity. High interactivity allows application developers to use scripting to simulate Windows client behavior in the Web environment.
High interactivity is supported on Microsoft Internet Explorer (IE) 5.5 and higher versions. Employee applications can use it. Customer and partner applications can use only standard interactivity because they can be accessed by different kinds of browsers that cannot be controlled by the customer company deploying the application. Standard interactivity is supported on IE 5.0 and higher browsers, Netscape 4.7 and higher browsers, and the IBM OS/2 browser.
Table 3 shows which browsers and applets support high interactivity.
NOTE: Running a browser that lacks the required capabilities will be handled as an error.
High interactivity is automatically switched on when the HighInteractivity attribute in the application configuration (.cfg) file is set to TRUE. To perform this operation, the browser used to access the application must support a certain set of capabilities, including support for JavaScript and Java applets or ActiveX. Employee applications use high interactivity by default.
NOTE: Standard interactivity is available for employee applications. In this mode, all interaction between the browser and the SWE is performed using the familiar HTTP request/page-refresh mechanism. This is the default for customer applications.
High interactivity provides the following features:
- Increased interactivity
- In-place data updates (no page refresh) for parent-child notifications, row and record set navigation, dependent picklists, calculated fields, totals, and so on
- Graphical UI elements
- Menus, toolbars, designers, and others
- Application- and applet-level menus
- Interactive editors (flowchart designers)
- OrgCharts
- Message Bar
- Expression Builder
- Server push to browser
- CTI toolbar and screen pop
- Extensibility and integration platform
- Siebel event scripting in the browser
- Inbound COM integration
- Improved performance and network utilization
- Implement frequently used subset of server-side logic on browser
- Perform validation using Datums
- Allow less data per round trip after initial data download
The HighInteractivity attribute should be set to TRUE for all employee applications. This includes:
- Siebel Sales
- Siebel Call Center
- Siebel Service
- Siebel Marketing
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Siebel Tools Reference, Version 7.5, Rev. A Published: 18 April 2003 |