Siebel eService Administration Guide Addendum for Industry Applications > Administering Siebel eBanking and Siebel eBrokerage >

Purpose Comparison


Siebel eBanking and Siebel eBrokerage are designed to serve as front-end applications to core bank processing systems. Enterprise application integration connects the core bank processing systems to the Siebel applications. Table 2 defines the different purposes of the two applications.

Table 2.  Purposes for Siebel eBanking and Siebel eBrokerage
Siebel eBanking Purposes
Core Banking System Purposes
Serve as customer relationship management system, keeping track of customer profiles and interactions.
Serve as system of record for financial accounts balances and transactions.
Request data from bank processing system and display it to the end user, integrating and personalizing it using the customer relationship database.
Maintain financial data and provide data to Siebel eBanking when requested.
Capture financial transaction requests and forward them to bank processing system.
Receive, process, and fulfill financial transaction requests.


 Siebel eService Administration Guide Addendum for Industry Applications, Version 7.5, Rev. A 
 Published: 18 April 2003